Reports to: Customer Loyalty Manager and Director of Growth
Works with: Customers, Support, Sales
Level: College or University student
We put our customers first. The Customer Success Guru personifies this principle. The ideal new team member is friendly, helpful, and knowledgeable; has a passion for technical problem-solving; and loves engaging with people.
To make an impact, they must be an energetic, empathetic problem solver who never shies away from a challenge. With a strong work ethic and positive attitude, they will hone their communication and analytical skills working with Klipfolio’s Customer Success team in the mission to help teams discover, monitor, share, and action the insights most meaningful to their business.
You personify the Klipfolio voice - helpful, friendly and knowledgeable. As a self-described data fanatic with a passion for technical problem-solving and engaging with customers, you’ll thrive in this role.
Working closely with your fellow Klipfolians, you’ll hone your analytical and creative talent while solving technical challenges that range from troubleshooting APIs you’ve never seen before, building Klips and connecting data.
You'll really grab our attention if:
If this sounds like the right opportunity for you, what are you waiting for?! We’re eager to hear from you.
Send your resume to firstname.lastname@example.org. Ensure the subject line of your email contains "Customer Success Guru - Summer 2018 Co-op".
If you are selected for an interview, you will be contacted within a week or two to confirm a date and time.