Technical Writer Intern

  • Thales Canada Inc.
  • Ottawa, ON, Canada
  • Feb 23, 2018
Engineering Human Resources Marketing Telecommunications Data & Analytics Product Security Software Graphics Technical Writing

Job Description

Wherever safety and Security are Critical, Thales delivers. Together, we innovate with our customers to build smarter solutions. Everywhere.

Established in 1972, Thales is a global technology leader for the Defence & Security, Aerospace and Transport markets. World-class technology, the combined expertise of 62,000 employees and operations in 56 countries have made Thales a key player in keeping the public safe and secure, guarding vital infrastructure and protecting the national security interests of countries around the globe.

Thales in Canada has 1,800 employees in Quebec City, Montreal, Ottawa, Toronto and Vancouver working in Defence, Avionics and Transportation markets. Thales in Canada is a 500 million (CAD) a year business, with a range of customers including Canadian and overseas urban rail operators, civil aviation, and defence and security agencies.

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Duration: 4-8 Months (May start)

Location: Ottawa

Job Purpose:

Under the direction & supervision of the User Documentation & Training Specialist, the Technical Writer will be an active member of a multi-disciplinary team that is focused on the development & delivery of in-service support solutions for Command, Control, Communications & Information Systems for various customers.

The Technical Writer will contribute to & support the development & successful delivery of system & equipment Operator & Maintainer Manuals & Technical Orders.

Key Job Functions:

The Technical Writer - Coop will be required to assist in the production & delivery of Canadian Forces Technical Orders, Naval Class Manuals & Special Purpose Manuals which includes, but is not limited to:

  • Minor revisions & basic research under the direction of the team lead, technical writer / senior technical writer, as applicable

  • Compile draft text & illustration, ensuring the product is technically accurate, logically presented, consistent with the appropriate specifications & all customer requirements have been addressed.

  • Proofreading & editing;

  • Editing for accidentals;

  • Organizing, Engineering data & drawings applicable to a document;

  • Cropping, inserting & formatting images & pictures;

  • General Formatting, including, but not limited to, the following: Modify various aspects of the text by applying the appropriate style (e.g., heading levels, body text, etc.);

  • Update the tables of content & other tables, as applicable;

  • Create & activate hyperlinks, if required;

  • Apply any other changes required by the client (e.g., highlighting certain references, replacing certain words).

  • Assist other technical writers in preparing their work packages for draft manuscript presentations

Basic Skill Level Requirements:

The successful candidate should be working towards a Technical Writing / Electrician degree, or equivalent.

  • Ability to communicate verbally & in writing, in a clear, concise & technically correct manner.

  • Written Communication – style of documentation are consistent & comply with established criterion & specifications

  • Presentation skills / experiences.

  • Experience with Canadian Forces Technical Orders & Canadian Coast Guard Technical Publications is an asset.

  • Experience in desktop publishing processes & graphics production software (I.e. Adobe Suites)

  • Familiar with basic communications & radar systems, crypto systems, strategic long range radio communications systems, SATCOM systems, microwave systems, PCs, area networks & telecommunications equipment is preferred.

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Security Clearance:

*All applicants must be able to obtain a Canadian NATO Secret Clearance and meet the eligibility requirements outlined in the Canadian controlled Goods Registration Program & ITAR.

Thales is known for its commitment to employees, outlined in its human resources policy: Thales Together. Staffs enjoy a competitive salary and benefits package, as well as opportunities to develop professionally, and define their career paths.

If this opportunity interests you, please visit and apply using our e-staffing tool. Thales thanks all applicants for their interest, however, only those selected for an interview will be contacted.

Thales is committed to employment equity and diversity in the workplace and welcomes applicants from the four designated groups (women, persons with disabilities, visible minorities, and aboriginals) to apply for employment.