Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze (formerly ThinkingPhones) allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.
At Fuze we are passionate about building software that enables teams to work together more effectively. We want to harness the power of video and high quality audio to build a communications and collaboration product that is intuitive, easy to use, reliable, elegant and above all visually stunning.
The primary function of this position is to monitor, evaluate, and analyze the calls performance within the company, in order to detect and involve the appropriate team to address any call quality issues.
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