Ross Video

Ross Video designs, markets, manufactures, and supports a wide range of innovative products for use in broadcast, distribution, live event and production applications.

Ross Video Ottawa, ON, Canada
Feb 15, 2018
Duties, Responsibilities and Accountability: Printing setup documents to pick, setup parts on feeders, load on feeder carts and perform changeover for the SMT lines. Maintaining all inventory and shortages that occur for SMT requirements. Works closely with Pick and Place Operator/Technician’s to ensure efficiencies within the pick and place set-ups, as well as, defect issues at the AOI and reflow. Fully understand the operation of the MES system with respect to on-line documentation, WIP tracking and defect management. AOI machine operation, including adhering to the First off Procedure to ensure assembly quality throughout the run. Performs reflow duties which include verifying SMT components put on by the pick and place machine, adding manual components, operation of the reflow oven, giving and receiving feedback for assembly quality. Assisting SMT Machine Operator setting up screen printer, changing reels, washing screens and light housekeeping to keep machines and area organized Work the manual paste dispense station. Maintaining ESD practices. Adhering to MSDS procedures. Keeping up-to-date on Manufacturing technology and new processes. Other duties as assigned. Job Requirements: Knowledge/Education/Training: High School Diploma Traits: Able to work independently or as part of a team Capable of following procedures and working logically Detail oriented Conscientious and willing to ask questions Strong aptitude for learning Experience: Manufacturing environment experience Other: Valid Driver’s License and access to a vehicle for occasional travel to Ottawa location Physical Demands: Minimal lifting and bending. Work Environment: Machine operation in manufacturing environment Moderate Noise
Ross Video Ottawa, ON, Canada
Feb 10, 2018
WHAT YOU'LL BE DOING This is a full-time role, based in Iroquois, troubleshooting Production at both a PCBA and system level. The work environment is separated from the manufacturing production floor and you will be working at a bench with the relevant tools necessary to debug. The successful candidate will be responsible for: PCBA and Systems debug: Using various test equipment, tools (both hardware and software), and schematics to test and debug PCBA’s and systems that incorporate these PCBA’s.Initiate repairs using appropriate routing and rework tools, and log data related to these repairsWhen necessary, work with the Test Development Team and Engineers to investigate the root cause of design issuesProvide technical support to production test staff by validating test procedures and hardware integrity and initiating repairsWork with the Returns department to assist troubleshooting product returned by the customerAs required, perform production configuration, testing and calibration following established procedures, policies and protocols WHO YOU ARE Strong technical abilities and organizational skillsHigh initiative and well developed analytical, problem solving and communication skillsAbility to work in a fast-paced environmentAbility to cope with varying levels of support and documentationSelf-starter, quick learner and able to work with minimum supervision in meeting schedules WHAT YOU KNOW Two or three year Electronic Technician/Technologist diploma or equivalent experienceStrong understanding of electronic theory and applications, with emphasis on digital components such as CPU, FPGA, flash, etc.Strong foundation in schematic reading and interpretationWorking knowledge of Linux and other command line interface with hardwareKnowledge of JTAG technologies (IEEE 1149.1, 1149.6…)Familiarity with wide variety of test equipment (ie: high-speed scopes, video/audio generators/analyzers, DVMs etc)Above average PC/Windows computer skills, specifically related to network and serial interface and configurationMust have excellent verbal and written documentation skillsMust have computer proficiency with Microsoft Office and core business-use toolsKnowledge of video and audio standards and broadcasting would be an assetRobotics experience with DC motors and controls would be an asset
Ross Video Ottawa, ON, Canada
Feb 10, 2018
WHAT YOU'LL BE DOING This is a full-time role, based in Iroquois, working within a Direct Production or Production Support role. The successful candidate will be responsible for: Configuration and Test Configure systems to meet sales order criteria, or other configuration documentation.Create data records which associate product serial numbers to their parent sales order.Configuring, assemble and test product to meet sales order requirements. Configuration Debug System-level debug if the product does not perform as expected. Determine whether failures are product or infrastructure related and react accordingly. If problem exists at the circuit-board level product is to be debugged at that level or passed on to another department for analysis and repair. Other Duties Perform assembly on circuit-boards and/or mechanical assemblies.Identify products failing test procedure/configuration specifications and route product accordingly, both physically and in the routing system.Perform other related duties as required. WHO YOU ARE Teamwork and communication skills are essential. Coordination of efforts to get quality product shipped on time is a facet of your daily experience.Attention to detail and good organization are critical assets. You are the last person to ensure the quality of our products before it reaches our customers.Ability to deal with tight timelines and a high rate of change. WHAT YOU KNOW Advanced PC/Windows computer skills are requiredKnowledge of other operating systems is an asset (i.e. Linux)Experience with computer networking is requiredGeneral mechanical aptitude is requiredKnowledge of electronics and ability to read schematic and layout diagrams is an asset.Manufacturing experience is an asset, specifically with change control at both the customer order and product specification levels.
Ross Video Ottawa, ON, Canada
Feb 10, 2018
Duties, Responsibilities and Accountability: Receive pick list from queue and kit parts specific to a work order from the stockroom according to the Manufacturing Work Instructions.Prepare components for WIP by counting, labelling and dividing into the proper areas. Print bar codes, labels & manuals specific to a work orderTransfer components to proper containers (moisture sensitive open and resealed).Deliver finished work order to the proper area within manufacturing.Use MAX to view inventory, check shortages, access kit lists, etc.Use and follow the Manufacturing Execution System documentation and routing practices.Cycle Counts and inventory control: Maintain Dry Pak cabinets and Canban carts in ManufacturingMaintain a recycle centre for componentsFill stock boxes with parts stored upstairsVerify and be able to read values on partsFill allocations when shortages arrive; count, deliver and pass through routing in MES when work order shortage is free.Complete requests from the Ottawa lab for parts & complete sales orders for all RM stock ID’s.Read work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.Maintain ESD practices.Perform other related duties as required. Job Requirements: Knowledge/Education/Training: High School DiplomaKnowledge of electronic components is a strong asset Traits: Mechanical aptitudeSolid mathematical skillsAble to work independently Capable of following procedures and work logicallyStrong aptitude for learning Experience: Min. 2 years experience in a manufacturing environment Physical Demands: Able to lift up to 50 lbs Work Environment: Individual work stations in manufacturing environmentModerate Noise
Ross Video Ottawa, ON, Canada
Feb 07, 2018
Full time
Overview:  The POM ensures the smooth transition of new product releases, from development through to ultimate customer deployment and satisfactions. Where necessary he/she will liaise with the manufacturing team to enable the smooth ordering and build of required hardware/software products and ultimately plan, track and respond to customer issues from the field.   Duties and Responsibilities :  Responsible and accountable for all staff management aspects of the Inception & Streamline Development, Field Services and Technical Writing teams. Accountable to the Inception/Streamline Director to provide the staffing resources to execute on the agreed project deliverables and an agreed schedule   During R&D Release Planning:  Follows, advocates and helps implement the corporate NPI process.Assists in identifying the resource and material costs/requirements for the project.Works with the project team to identify and mitigate risks - developing and documenting a risk mitigation plan. Assists the Director in developing the project schedules (identifies critical paths) using the corporate PM tool.   During R&D Release Execution : Maintains and tracks the project schedules (monitors and controls tasks for all disciplines) using the corporate PM tool. Assists the Director, where required, in the coordination of project team development activities and for the effective follow-up - facilitating communication between individuals and teams. Generates project meeting minutes (including action item identification, assignment and follow-up) as per the requests of the Director. Tracks all development, product verification, engineering services and manufacturing activities and identifies any potential project issues and challenges, including resource exposures or conflicts.  Ensures that project status reports are generated on time as required.   After R&D Release Completion:  Works with the MPM’s and Director to define a product deployment plan Works with the ‘Project Implementation’ team and the Commissioning, Technical Support and Training teams, to schedule customer commissioning’s, in alignment with the agreed product deployment plan, in order to oversee each deployment and ensure the best possible customer experience and outcome. Works with the Technical Support and Development implementation teams, via an escalation process, to ensure customer satisfaction by managing and tracking any product deployment issues - providing prompt and appropriate customer communications.  Tracks all field service issues and report on them internally as well as any required customer communications. Where necessary, consults with the Field Service team, Director and MPM’s to determine any necessary actions required to resolve customer issues and/or dissatisfactions.   Annually:  Works with the MPM and Director to help develop and record the strategic product line roadmap.   Qualifications:   Post-secondary education, engineering degree is a strong asset. PMI Certification will be an asset Strong logistics and planning background. Familiarity with the product development process and the associated requirements of manufacturing. Familiarity with software planning and development. Strong knowledge of PM tools.   Other:  Valid Driver’s License and access to a vehicle for occasional travel to Iroquois location   Physical Demands : None   Work Environment : Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Feb 07, 2018
Contractor
The Sales Operations Specialist is an integral part of the Ross Video Sales Organization. Their primary responsibility is to assist our Sales Representatives to help them exceed monthly sales targets.    The Sales Operations Specialist is a partner in a given collection of sales territories, which they come to know well. They help drive the business in the region both by offloading back office tasks from Sales Reps like creating and maintaining account and contact information in our customer relationship management system as well as by helping to manage sales activity by assisting with opportunity management, tracking activities related to annual territory plans and by performing data analysis and producing reports.    Sales Operations Specialists exude integrity, drive and passion while demonstrating a high level of attention to detail, superior organization & communications skills.   Duties, Responsibilities and Accountability: Work collaboratively with Regional Sales Managers (RSM) and Inside Sales Specialists (ISS) to help drive regionally specific sales activity. Optimizes the effectiveness of RSM & ISS by: Managing Regional Sales Activities Organizing and executing approved equipment loans Ensuring activities related to approved territory plans are executed effectively and on time Coordinating requests and approvals for product demonstrations and regional tradeshow activities Preparing and distributing quotes for warranty and software maintenance program renewals Proactively identifying and solving order issues prior to receiving a customer purchase Performing Data Management & Analysis Adding new clients and prospects to our customer database Updating and maintaining existing customer data including corporate, financial and other related account details; contact information, accurate categorization Updating opportunity status Preparing reports and analysis Offering regular insights to RSM and ISS that will assist in driving sales results Helping with Time Management Being aware of RSMs calendar and planned activities Creating tasks and reminders for RSMs and the extended Ross Sales Team Assisting in the completion of Sales related forms like DIW. Helping RSMs clear roadblocks, both external and internal Assisting in coordination and liaison with other departments Act consistently with the Ross Video Code of Ethics and Our Culture                                                                                                                       Perform other related duties as required.   Job Requirements:   Knowledge/Education/Training: Experience with customer relationship management (CRM) software Experience with Salesforce.com will be considered an asset Strong computer skills including a working knowledge of Microsoft Office Spanish and Portuguese language proficiency is an asset   Traits: Driven work ethic, with high energy and an engaging level of enthusiasm. Exceptional organization and communication skills Superb attention to detail Ability to work unsupervised while managing multiple duties/projects (multi-task) Strong desire to thrive in a high performance Sales environment Passionate about Ross Video   Experience: Post-Secondary Graduate 1-2 years of direct work experience in a sales support role.   Other: Position is based in the Ottawa office   Physical Demands:   Office Environment   Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Feb 07, 2018
Full time
ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP   We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning,results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible.   If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you.   WHAT'S IN THE JOB?   Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. As part of this, we need a CI/CD pipeline that leverages tools to help the team deliver quality software continuously and a well-engineered automated testing approach that ensures all software components provide a reliable, user-friendly and performant experience for our customers. For this role we are seeking someone with an in-depth understanding of the DevOps tool chain and who has a desire to learn how all our products work together in a live video production environment.   Responsibilities:   Champion DevOps best practices and ensure that our CI/CD pipeline leverages the best tools to ensure quality maintainable code, automated test coverage and monitoring Develop integration tests in collaboration with other product teams to ensure interoperability and a smooth end-to-end workflow for end-users Support ongoing software development efforts which means participating in the full SDLC – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail    Basic Qualifications:   Good understanding of testing at scale, performance and software reliability Applied knowledge of one or more scripting languages such as Python, Perl, Ruby, Tcl Knowledge of modern test automation tools such as Selenium, JUnit and JMeter Desire and ability to reach out to other teams, visit customers and learn how software is used in a live video production environment Ability to function in both Windows and Linux environments Preferred qualifications: Experience with live video production technology – if you have directed a live event, worked with a production switcher, operated a television camera or been on TV as a news anchor, consider it a bonus – but it is not a requirement for this role Experience developing automated tests in a distributed environment Experience utilizing tools and scripts to test and optimize performance Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana Experience with OpenStack and VMWare Strong understanding of the Linux CLI and associated utilities (grep, sed, awk, etc.) Ability and desire to travel – not a requirement for this role but the opportunity will present itself if you enjoy interacting with and learning from your end-users as a product expert   WE'RE GROWING FAST   That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey.   WHY WORK FOR ROSS VIDEO?   Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of.   We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day.   LOCATION   Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities.   IN A NUTSHELL   Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you.   Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset.   FURTHER DETAILS   Make sure you understand what Ross Video is about, and then click on "Apply Now" below.  Be sure to include a bit about you and your interests.
Ross Video Ottawa, ON, Canada
Feb 07, 2018
Full time
WHY WORK AT ROSS VIDEO?   As a tech savvy designer in Ottawa, I’m sure you’ve heard of many successful local companies, but what about Ross Video? Well you should have… we’re the 800 pound gorilla in live event and video production counting YouTube, MLB Network (as in baseball), and even the BBC among our clients. Check out Ross as the magic behind NBC Sunday Night Football for a glimpse of what you can be a part of!   Check out this link to see the action!  http://bit.ly/2wXR7fl   WHAT YOU’LL BE DOING Now that I have your attention, Ross is seeking a Senior Production Designer to join our Marketing team. Your personal desire to create on-brand, epic designs, using well-founded design principles and creativity is amplified by your passion, and complimented by your attention to detail. You have a strong visual style and are an intuitive self-starter - flexible, adaptable, and able to apply consistent style characteristics to original designs to meet Ross’ visual branding goals.   You will be responsible for creating visual concepts in response to marketing & client briefs including web / e-marketing, logo development, tradeshow exhibits, product development, brochures, proposal submissions, PowerPoint & keynote presentations (Animations and videos) and other high-level materials to support corporate and sales efforts. This role is part director, producer, designer, photographer, videographer, composer, curator, and project manager… all rolled into one!   ESSENTIALS Comfortable working on original designs, collaborative contributions, or production-work following creative lead as mandated Well organized and motivated with the ability to manage multiple projects effectively Excellent communication skills Bright, outgoing and confident personality When you take on a project, you own it, start to finish, get it done on time and are a fast learner Strong design instinct and creative energy Detail-oriented and passionate about your contributions Experience with cross-platform, multi-format files in both vector and raster formats Technical expertise in file output for a variety of destinations, print, web, exhibit, video / animation + codecs Exceptional showreel or portfolio of still and motion graphics, demonstrating a range of designs and consistently-sophisticated creative style Clean, bold and unique understanding of Typography Post-secondary degree or diploma in graphic design and/or 5+ years relevant / demonstrable experience in agency-style setting   BONUS POINTS Product Rendering (Keyshot, Dimension) Cinema 4D Advanced knowledge of many apps within the Adobe Creative Suite Demonstrated knowledge of photography, video production, and animation / editing and encoding.   THINK YOU HAVE WHAT IT TAKES? We know the right candidate pours more effort into their client’s identity than their own website. So, send us your detailed resume and cover letter along with a linked showreel, PDF / online portfolio. If you can show us the spark we’re looking for – we’ll be in touch real soon.
Ross Video Ottawa, ON, Canada
Feb 03, 2018
To champion the XPression product line, OEM products, and Ross Virtual Solutions while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities: Responsible for execution of and/or participation in activities related to the product line, including but not limited to: Collaborate with the Associate Marketing Product Manager - Technical to create video tutorials for training and marketing purposes. Participate in trade show planning and execution. Write scripts and small software applications to demonstrate XPression functionality. Assist Regional or Key Account Sales Managers, and Business Development Managers with responses to tender documents, Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance. Provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content. Work with the Development Team on product roadmap, development priorities, product direction, and new products - based on industry and customer trends. Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager - Technical to acquire software/hardware for testing and vetting of workflows in the office. Help maintain and support the RVS demo lab in Ottawa. Champion internal training for XPression and OEM products - Tech Support, DTE, PV, Manufacturing. Qualifications: Post-secondary degree or trade school diploma 5+ years of experience with broadcast equipment in pre or post-sales environments Experience in selling and marketing broadcast equipment preferred Basic computer programming experience desired Broadcast or print design experience would be helpful Background in technical training is a plus Knowledge of broadcast graphics systems & IT workflows Ability to work with asset management systems is a plus Proficient in Microsoft Word/Excel/PowerPoint/Visio Able to take complex technical details and convey the information to others in an easy-to-understand manner Excellent written and verbal communication skills Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Able to work co-operatively with and across all company departments Other: Valid driver's license Willing to travel up to 50% of the time Physical Demands: Occasional requirement to set up equipment involving lifting under 50lbs. Work Environment: Office, Moderate Noise.
Ross Video Ottawa, ON, Canada
Feb 03, 2018
Reporting to the Manager of Product Marketing & Pricing Systems, the Product Marketing Systems Specialist – CRM & CPQ provides support to the Product Management Team for Salesforce.com (SFDC) and CPQ (Salesforce CPQ or Apttus CPQ) requirements driving process improvement and maximizing the value of SFDC and the CPQ to Product Marketing.The PMSS will provide day to day support to the Product Families on various SFDC and CPQ tasks such as product code creation and maintenance and product bundling creation and maintenance. The Analyst will take a proactive approach on recommending new processes or functionality with Salesforce.com or the CPQ which will enhance the Product Team’s abilities to market their products and provide tools to our Sales team. The PMSS will also be very process-driven, creating and improving upon existing processes and process documentation.The PMSS may also be asked to lead specific projects related to Salesforce.com or the CPQ tool. Duties and Responsibilities: Support to Product Marketing on Salesforce.com Answer questions and provide super user assistance to MPMs, TPMs and BDMs Assist in updating product and pricing data in SFDC Help create and maintain product structures and rules within SFDC, ensuring consistency in how we present products across product lines Research and implement new SFDC or CPQ functionality as required (for example guided selling, machine learning, etc) Develop and deliver training to new Product Management staff (BDM’s, MPM’s, POM’s) on how to use SFDC and the CPQ, as requested by the Manager Perform other related duties as required. Create and update process documents related to all job-related tasks Perform other related duties as required. Qualifications: Experience/Education/Training: BA/BS degree or equivalent Knowledge of sales processes and/or experience in sales Knowledge of product management process and/or experience in product management/marketing Intermediate Knowledge & Proficiency (minimum 2 years’ experience) with Salesforce.com administration or development (Salesforce certification is a plus) Intermediate Knowledge & Proficiency with MS Excel (navigational shortcuts, formulas such as VLOOKUP and SUMIF, PivotTables and PivotCharts) Basic Knowledge & Proficiency with standard office tools such as MS Word, PowerPoint and Visio Basic Knowledge & Proficiency (minimum 1 year experience) with Steelbrick/Salesforce CPQ and/or Apttus CPQ (certification is a plus) Traits: Extremely detail oriented – passionate about accuracy Organized – able to juggle the demands of multiple projects Strong planning and scheduling skills Proactive and action oriented Strong interpersonal skills - an ability to collaborate effectively within a team environment Adaptable in a fast-paced, multi-project environment “Change agent” who is interested in improving internal processes Strong communication skills – comfortable presenting to audiences of 10-20 ppl Analytical problem solver – able to understand and create solutions for complex requirements Ability to collaborate as well as work independently Positive & Energetic Other: Valid Driver’s License and access to a vehicle for occasional travel to Iroquois location Physical Demands: None Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Jan 25, 2018
The Inside Sales Representative is a key role in the Ross Video Sales Team. They play an active part in helping develop Ross Video’s pipeline for revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. They assist the North American Sales Team and are a direct extension of our front line group of regionally based Sales Professionals, helping to work opportunities with both end users and via our authorized business partner network. Inside Sales Representatives exude integrity, drive and passion and exceed business targets through excellent telephone sales and superb communications skills. Duties, Responsibilities and Accountability: Handle inbound, unsolicited prospect calls and convert them into sales. Cold-call prospects. Make outbound follow-up contact with existing customers via telephone and e-mail to determine customer satisfaction, cross-sell and up-sell. Advises and assists re-sellers, system integrators and clients concerning sales and purchase of Ross Video product line. Emphasize product/service features and benefits, prepare quotes and discuss terms. Identify decision makers within targeted leads to begin sales process. Overcome objections of prospective customers. Work collaboratively with regionally based Sales Managers to determine and implement opportunity specific sales approaches. Create and escalate qualified opportunities to Regional Sales Managers. Ensure follow-through of opportunities by completing requests, documenting activity within the CRM and setting reminders for next steps. Forecast sales activities and prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion. Maintain and expand the company’s database of prospects by entering new customer data and updating changes to existing accounts in the corporate CRM. Assist in creating RFP responses. Set up and deliver sales presentations, product/service demonstrations, and other sales activities. Assist in coordination and liaison between sales department and other sales related units. Assist in resolution of customer complaints regarding equipment, supplies, and services. Monitors and evaluates the activities and products of the competition including reviewing articles in trade publications to keep abreast of technological developments. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Ensure the Sales and Marketing of product line follows the Ross Video code of ethics. Perform other related duties as required. Job Requirements: Knowledge/Education/Training: Strong practical knowledge of inside sales principles, methods, practices, and techniques. Experience selling broadcast equipment is an asset Familiarity with the key components used in broadcast electronics applications Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong written communication skills. Knowledge of use of Ross Video products & willingness to learn to demonstrate Traits: Excellent listening skills. Self-motivated, with high energy and an engaging level of enthusiasm. Strong organization and communication skills Ability to schedule duties/projects (multi-task) Ability to work unsupervised, attention to detail and an evident work ethic Desire to constructively contribute to a team environment Ability to thrive in stressful situations Experience: 5 years of direct work experience in a sales or telesales capacity. Demonstrated ability to convert prospects and close deals to exceed sales targets. Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management. Experience with customer relationship management (CRM) software such as Salesforce.com Other: Position is based in the Ottawa office Ability to occasionally travel and attend sales events or exhibits. Physical Demands: Office Environment Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Jan 25, 2018
Successful candidates will produce art layouts by developing art concepts; providing work direction to staff. The Art Director will liaise with customers and other Ross departments to help achieve their creative goals. Lead design into multiple existing and emerging verticals including but not limited to Broadcast Television, Ross Virtual Solutions, and Ross Sports Solutions. Candidates for consideration will be responsible for the execution of and/or participation in Ross Creative Services activities, including but not limited to: Administrative Meetings and conference calls as required to scope, complete, or otherwise to facilitate successful completion of assigned projects as they relate to the job. Work with the Project Coordinator to assign the proper personnel to each job. Accomplishes Creative Services artwork requirements by orienting, training, assigning, scheduling, coaching employees. Meets art department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. Obtains client approval by presenting final layouts, story boards, and illustrations; responding to client commentary and requests. Design: Formulates art concepts by supervising workers engaged in executing layout designs for art work and copy to be presented by visual communications media. Produces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layouts. Creates packages that conform to standardized workflows outlined by the Director of Creative Services. Animation: Knowledge of the XPression animation toolset used to create dynamic real-time graphics. Knowledge of the Frontier/Unreal animation toolset used to create dynamic real-time graphics. Knowledge of rendered animation from 3rd-party applications in combination with real-time animation to enhance the end-product. Documentation: Works with Ross team members to create style and operational guides for end users. May be required to create project style-guides of assets. On-site Implementation: May assist Lead Designer in occasional visits to customers’ sites to implement and integrate graphics packages. Job Requirements: Knowledge/Education/Training: Post-secondary degree or trade school diploma 5-10 years of Graphic Design experience Knowledge of basic graphic design principles Knowledge of broadcast creation software (Photoshop, After Effects, Illustrator, Premiere, Final Cut Pro, Nuke, 3DS Max, Cinema 4D, Maya, etc.) Knowledge of broadcast graphics workflows Knowledge of broadcast production & IT workflows Knowledge of sports graphics workflows Proficient in Microsoft Word/Excel/PowerPoint Traits: Proven leadership in a team-based environment Creative mindset Aptitude for animation and choreography of movement Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Excellent communication skills Strong interpersonal and observational skills Enthusiastic High tolerance for ambiguity Problem solver Able to work co-operatively with Ross and end users Experience: Sports venue experience or equivalent Broadcast production experience (studio or remote) is desirable Basic computer programming experience in VB, SQL, XSLT, and/or JAVA is not required but is a plus Other: Willing to travel on a project-by-project basis, approximately 20% of the time. Valid passport Valid driver’s license Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Home based or Ross Ottawa Office
Ross Video Ottawa, ON, Canada
Jan 20, 2018
We are looking for an Intermediate Software Developer to develop and deliver customized control system solutions for the production of live content such as sports, broadcast, trade show, and social media. These solutions are delivered as a creative and technical service for internal need and for our customers.Responsible for the execution of and participation in creative and technical services activities, including, but not limited to: Custom Application Development: Evaluate customer requirements to design custom user interfaces and data parsing solutions for use in broadcast environments, in particular, real time graphics applications. Authoring of custom software as per customer requirements. Based on these requirements solutions could be any of, or a combination of; Web applications, Native Windows applications, and DashBoard, Ross Video Ltd’s control, monitoring and workflow automation software. Work with the customer and Creative Services Project Manager to gain final acceptance of the user interfaces. Assist in the development of turnkey graphics solutions for resale that may require modified control and data parsing interfaces. Device and Data Integration: Develop integrations to external data sources for use in real time graphics applications (XML, HTML, XSLT, JSON, Database, HTTP) Develop tight control of the XPression real time graphics system via the XPression COM API and or via external TCP/IP protocol. Develop control of other Ross video Products (switchers, servers, routers etc.) when required. Develop control of third party devices when required Travels to customer sites to commission field integrations with customer equipment that is not available in Ross Video Ltd’s laboratory for practical reasons (not all cases). Productivity Growth: Works with Ross team members to identify and curate commonly used devices and user interface patterns to enable increasingly rapid development of new custom solutions that are partially based on these. Creates and documents operational guidelines and custom scripting methods to ensure that Ross can effectively support customers in the future. Job Requirements: Knowledge/Education/Training: B.Eng or B.Sc. required in one of the following: Computer Science, Electrical Engineering, Video/Film Production Knowledge of object oriented software development Knowledge of JavaScript, C#, Visual Basic, XML, HTML, JSON, XPATH Knowledge of TCP/IP networking including detailed familiarity with UDP, TCP, HTTP, FTP, SLP Knowledge of Python would be an asset Traits: Team-oriented Ability to handle conflict in a professional and calm manner Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Excellent communication skills Strong interpersonal and observational skills Enthusiastic Problem solver Able to work co-operatively with Ross and end users and a good fit with our Code of Ethics and Culture Statements Experience: Web Application development experience is required Video or multimedia production experience is highly desirable System Integration experience Face time with customers Experience with Ross Dashboard and Ross XPression preferred. Other: Willing to travel on a project-by-project basis, and spend the working week at customer premises. Valid passport Valid driver’s license Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Ross Ottawa Office Some travel required, up to 20%.
Ross Video Ottawa, ON, Canada
Jan 19, 2018
Ross Video is a rapidly expanding broadcast and production industry technology and services provider with a global scope of operations. The infrastructure product line, comprised of signal processing, connectivity/routing, and IP solutions, is a critical component to the ongoing success of the organization. This is a hybrid business/technical position reporting to the Executive Vice President and Chief Marketing Officer. Duties and Responsibilities: Strategy & Planning Work closely with the senior executive team to ensure that product line objectives are aligned with company objectives and strategies. Participate with other senior leaders in formulating and administering company policies and developing long range goals and objectives. Ensure alignment of market trends (marketing) and technology trends (R&D). Work closely with other Product Family Vice Presidents in leveraging the reuse of technology and creating roadmaps for compelling cross-family solutions. Business & Sales Work with the Infrastructure marketing and sales teams to develop and execute annual sales targets and execution strategies. Drive to achieve and exceed forecasted sales, gross margin, cash flow and profitability targets for the Infrastructure product line. Provide regular product line performance updates to the senior executive team. Set objectives and formulate strategies and tactics for managing departmental budgets. Ensure that regular product forecast updates to manufacturing are executed and review inventory levels to ensure appropriate cash flow is maintained. Train the sales team and our channel partners so that they can efficiently craft customer solutions and effectively sell products. Advise and assist Ross sales staff and channel partners in the sales of Infrastructure products. Build relationships with end users by calling on customer facilities directly to promote Ross products and services. Deliver sales presentations to end users and business partners. Assist in the preparation of tender responses for Infrastructure opportunities. Where applicable, assist in the negotiation and closing of sales. Marketing & Competitive Oversee the development and execution of all Marketing activities for the Infrastructure product line, working closely with our Core Marketing Group. Work with the Infrastructure marketing team to develop and deliver continuous sales and dealer channel training and development. Manage marketing and time to market with R&D development realities. Ensure the sales and marketing of the product line follows the Ross Video Code of Ethics. Monitor and evaluate the activities and products of the competition. Gather and analyze market and competitive information. Review articles in trade publications to keep abreast of technological developments in types of professional equipment merchandised. Identify and develop new market applications and partnerships. Perform market analyses to determine customer needs, price schedules, and discount rates. Work with OEM/VAR partners in developing new market opportunities. R&D & Technology Oversee the execution of all R&D activities within the Infrastructure product line. Stay on top of relevant technology trends and techniques that can be harnessed to create breakthrough solutions. Develop key technology partnerships. Oversee our involvement in certain industry organizations, plug-fests and standards efforts. Management Inspire the Infrastructure Team to be creative, push hard and achieve breakthrough results. Lead, guide and develop teams that will ensure Ross Video is the leading supplier of signal processing, connectivity and IP solutions. Ensure that both short term tactical plans and longer term strategic plans are developed, communicated and executed. Continue to build and structure an effective Infrastructure organization. Work closely with HR and your managers to recruit, train and develop talented staff. Qualifications: Bachelor’s degree in Engineering or a related field. MBA or working towards MBA or equivalent business marketing, strategy & business planning courses A minimum of 10 years’ experience in a senior product line management role A minimum of 10 years’ experience in the broadcast industry Proven ability to collaborate, influence and execute plans Strong demonstrated leadership skills Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution. Innovative thinker with a track record for translating strategic thinking into action plans and output Excellent written, oral and presentation skills Ability to establish and maintain effective working relationships with a range of stakeholders Proven track record for generating results
Ross Video Ottawa, ON, Canada
Jan 19, 2018
Duties, Responsibilities and Accountability: Work with R&D developers in the design, development, debugging and testing of software coding as per the specifications and guidelines. Become an expert in Ross Video products. This expertise will be gained through a review of the current documentation, direct contact with the product itself and working with the technical personnel. Advise and make recommendations to management on matters relating to software development, in order to provide them with an improved basis for decision making and planning. Customer contact as required in a professional manner Respond to internal issues regarding software as assigned. Lead or assist in the delivery of training courses to existing and potential customers, and other staff members when required. Perform other related duties as required. Job Requirements: Knowledge/Education/Training: Strong Java skills (essential) Experience developing multi-threaded enterprise level applications for a Windows environment Experience skills: Eclipse plug-in development, JMS (Apache ActiveMQ), web based protocols and tools (including HTTP/REST, Javascript, XSLT), SQL, Hibernate Experience with TCP/IP Networking Knowledge of Java Desktop/Swing development Knowledge of Object Oriented Programming paradigms Knowledge of WebSockets Post-secondary degree in Engineering or Computer Science or in a related area with appropriate experience. Knowledge of television production would be very useful. Traits: Strong interpersonal and observational skills. Organized and very detail orientated. Self-starter, quick learner and are able to work with minimum supervision in meeting schedules and project deadlines. Able to work independently or as part of a team Experience: Previous experience working in a development group is an asset. Physical Demands: Office Environment Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Dec 20, 2017
ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. Software Developer Be part of the team that connects different technologies together into brilliant, easy-to-use, customer-focused solutions. Our team leverages Ross Video’s Emmy-Award-winning DashBoard user interface technology to create customized applications that allows one or more operators to do everything from playing video clips on a 58-foot tall wrap-around score board, to blasting water cannons 75-feet to the sky, to sending a robotic camera zooming across the stage of a concert. Responsibilities: Participate in the full software development lifecycle – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services, and data storage Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail Basic qualifications: Backend development experience with a thorough understanding of object oriented software design, data structures, algorithms and data storage Excellent software development skills in an object-oriented language such as Java with strong debugging skills Experience with JavaScript, JSON, RESTful APIs and HTTP protocols Understanding of user interface development, TCP/IP, and UDP Knowledge of HTML and CSS WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of.We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below. Be sure to include a bit about you and your interests.
Ross Video Ottawa, ON, Canada
Dec 18, 2017
Position Overview As a Financial Planning Analyst as Ross Video you will be responsible for budget, forecast and financial reporting activity associated with several areas of the company, most notably in support of our Ottawa R&D group as well as some of the corporate groups. With a solid command of general accounting and reporting, financial systems (and of course excel) you will provide financial guidance and action to help the drive for revenue and cost reduction.The role of Financial Planning Analyst also includes aspects of risk management, as our company contact point for insurance related matters and some taxation exposure – primarily in the facilitation of our annual SRED (R&D) processes. The position also provides support to the CFO on a variety of projects including government assistance (IRAP/other initiatives) and M&A projects. Job Requirements: Experience & Knowledge University degree in Business/Accounting, with a CPA Chartered Accountant (CA) designation 5+ years of financial analysis, financial statement preparation and reporting experience Advanced skill level with MS Excel; significant experience with MS Office suite Experience in Adaptive Planning and/or Great Plains accounting software an asset high level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts Experience (not essential) with Risk Management – corporate insurance in particular Qualities & Traits: Inquisitive and driven to continuously improve Able to work efficiently as a part of a team as well as independently Able to work well under pressure and meet set deadlines Ability to multi-task, while dealing with multiple and changing priorities Ability to interpret and implement company policies and procedures Attention to detail in all areas of work Professional written and verbal communication skills Good organizational, time management and prioritizing skills Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Dec 18, 2017
ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. WHAT'S IN THE JOB? Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. Responsibilities: Participate in the full software development lifecycle – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail Basic qualifications: Backend development experience with a thorough understanding of object oriented software design, data structures, algorithms and databases Excellent software development skills in an object-oriented language – Java, Scala, Python, Ruby or C++ Experience with JSON, RESTful APIs and HTTP protocols Knowledge of HTML, CSS, JavaScript along with ability to use browser debug tools Ability to function in both Windows and Linux environments Preferred qualifications: Experience with any of the following Java frameworks and technologies: Hibernate ORM, Equinox OSGi, Spring, Struts II, Spring Boot, Dropwizard, Jersey, Play Front end development with any of the following libraries and frameworks: jQuery, React, Vue.js, Bootstrap, AngularJS Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of.We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you.Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below. Be sure to include a bit about you and your interests.