Ross Video

Ross Video designs, markets, manufactures, and supports a wide range of innovative products for use in broadcast, distribution, live event and production applications.

Ross Video Ottawa, ON, Canada
Dec 07, 2017
ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. WHAT'S IN THE JOB? Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. As part of this, we need a CI/CD pipeline that leverages tools to help the team deliver quality software continuously and a well-engineered automated testing approach that ensures all software components provide a reliable, user-friendly and performant experience for our customers. For this role we are seeking someone with an in-depth understanding of the DevOps tool chain and who has a desire to learn how all our products work together in a live video production environment. Responsibilities: Champion DevOps best practices and ensure that our CI/CD pipeline leverages the best tools to ensure quality maintainable code, automated test coverage and monitoring Develop integration tests in collaboration with other product teams to ensure interoperability and a smooth end-to-end workflow for end-users Support ongoing software development efforts which means participating in the full SDLC – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail Basic Qualifications: Good understanding of testing at scale, performance and software reliability Applied knowledge of one or more scripting languages such as Python, Perl, Ruby, Tcl Knowledge of modern test automation tools such as Selenium, JUnit and JMeter Desire and ability to reach out to other teams, visit customers and learn how software is used in a live video production environment Ability to function in both Windows and Linux environments Preferred qualifications: Experience with live video production technology – if you have directed a live event, worked with a production switcher, operated a television camera or been on TV as a news anchor, consider it a bonus – but it is not a requirement for this role Experience developing automated tests in a distributed environment Experience utilizing tools and scripts to test and optimize performance Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana Experience with OpenStack and VMWare Strong understanding of the Linux CLI and associated utilities (grep, sed, awk, etc.) Ability and desire to travel – not a requirement for this role but the opportunity will present itself if you enjoy interacting with and learning from your end-users as a product expert WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of.We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you.Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below. Be sure to include a bit about you and your interests.
Ross Video Ottawa, ON, Canada
Dec 07, 2017
ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. WHAT'S IN THE JOB? Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. Responsibilities: Participate in the full software development lifecycle – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail Basic qualifications: Backend development experience with a thorough understanding of object oriented software design, data structures, algorithms and databases Excellent software development skills in an object-oriented language – Java, Scala, Python, Ruby or C++ Experience with JSON, RESTful APIs and HTTP protocols Knowledge of HTML, CSS, JavaScript along with ability to use browser debug tools Ability to function in both Windows and Linux environments Preferred qualifications: Experience with any of the following Java frameworks and technologies: Hibernate ORM, Equinox OSGi, Spring, Struts II, Spring Boot, Dropwizard, Jersey, Play Front end development with any of the following libraries and frameworks: jQuery, React, Vue.js, Bootstrap, AngularJS Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of.We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you.Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below. Be sure to include a bit about you and your interests.
Ross Video Ottawa, ON, Canada
Dec 06, 2017
The Sales Operations Specialist is an integral part of the Ross Video Sales Organization. Their primary responsibility is to assist our Sales Representatives to help them exceed monthly sales targets. The Sales Operations Specialist is a partner in a given collection of sales territories, which they come to know well. They help drive the business in the region both by offloading back office tasks from Sales Reps like creating and maintaining account and contact information in our customer relationship management system as well as by helping to manage sales activity by assisting with opportunity management, tracking activities related to annual territory plans and by performing data analysis and producing reports. Sales Operations Specialists exude integrity, drive and passion while demonstrating a high level of attention to detail, superior organization & communications skills. Duties, Responsibilities and Accountability: Work collaboratively with Regional Sales Managers (RSM) and Inside Sales Specialists (ISS) to help drive regionally specific sales activity. Optimizes the effectiveness of RSM & ISS by: Managing Regional Sales Activities Organizing and executing approved equipment loans Ensuring activities related to approved territory plans are executed effectively and on time Coordinating requests and approvals for product demonstrations and regional tradeshow activities Preparing and distributing quotes for warranty and software maintenance program renewals Proactively identifying and solving order issues prior to receiving a customer purchase Performing Data Management & Analysis Adding new clients and prospects to our customer database Updating and maintaining existing customer data including corporate, financial and other related account details; contact information, accurate categorization Updating opportunity status Preparing reports and analysis Offering regular insights to RSM and ISS that will assist in driving sales results Helping with Time Management Being aware of RSMs calendar and planned activities Creating tasks and reminders for RSMs and the extended Ross Sales Team Assisting in the completion of Sales related forms like DIW. Helping RSMs clear roadblocks, both external and internal Assisting in coordination and liaison with other departments Act consistently with the Ross Video Code of Ethics and Our Culture Perform other related duties as required. Job Requirements: Knowledge/Education/Training: Experience with customer relationship management (CRM) software Experience with Salesforce.com will be considered an asset Strong computer skills including a working knowledge of Microsoft Office Spanish and Portuguese language proficiency is an asset Traits: Driven work ethic, with high energy and an engaging level of enthusiasm. Exceptional organization and communication skills Superb attention to detail Ability to work unsupervised while managing multiple duties/projects (multi-task) Strong desire to thrive in a high performance Sales environment Passionate about Ross Video Experience: Post-Secondary Graduate 1-2 years of direct work experience in a sales support role. Other: Position is based in the Ottawa office Physical Demands: Office Environment Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Dec 06, 2017
Position Overview As a Financial Planning Analyst as Ross Video you will be responsible for budget, forecast and financial reporting activity associated with several areas of the company, most notably in support of our Ottawa R&D group as well as some of the corporate groups. With a solid command of general accounting and reporting, financial systems (and of course excel) you will provide financial guidance and action to help the drive for revenue and cost reduction.The role of Financial Planning Analyst also includes aspects of risk management, as our company contact point for insurance related matters and some taxation exposure – primarily in the facilitation of our annual SRED (R&D) processes. The position also provides support to the CFO on a variety of projects including government assistance (IRAP/other initiatives) and M&A projects. Job Requirements: Experience & Knowledge University degree in Business/Accounting, with a CPA Chartered Accountant (CA) designation 5+ years of financial analysis, financial statement preparation and reporting experience Advanced skill level with MS Excel; significant experience with MS Office suite Experience in Adaptive Planning and/or Great Plains accounting software an asset high level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts Experience (not essential) with Risk Management – corporate insurance in particular Qualities & Traits: Inquisitive and driven to continuously improve Able to work efficiently as a part of a team as well as independently Able to work well under pressure and meet set deadlines Ability to multi-task, while dealing with multiple and changing priorities Ability to interpret and implement company policies and procedures Attention to detail in all areas of work Professional written and verbal communication skills Good organizational, time management and prioritizing skills Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 30, 2017
Duties, Responsibilities and Accountability: Printing setup documents to pick, setup parts on feeders, load on feeder carts and perform changeover for the SMT lines. Maintaining all inventory and shortages that occur for SMT requirements. Works closely with Pick and Place Operator/Technician’s to ensure efficiencies within the pick and place set-ups, as well as, defect issues at the AOI and reflow. Fully understand the operation of the MES system with respect to on-line documentation, WIP tracking and defect management. AOI machine operation, including adhering to the First off Procedure to ensure assembly quality throughout the run. Performs reflow duties which include verifying SMT components put on by the pick and place machine, adding manual components, operation of the reflow oven, giving and receiving feedback for assembly quality. Assisting SMT Machine Operator setting up screen printer, changing reels, washing screens and light housekeeping to keep machines and area organized Work the manual paste dispense station. Maintaining ESD practices. Adhering to MSDS procedures. Keeping up-to-date on Manufacturing technology and new processes. Other duties as assigned. Job Requirements: Knowledge/Education/Training: High School Diploma Traits: Able to work independently or as part of a team Capable of following procedures and working logically Detail oriented Conscientious and willing to ask questions Strong aptitude for learning Experience: Manufacturing environment experience Other: Valid Driver’s License and access to a vehicle for occasional travel to Ottawa location Physical Demands: Minimal lifting and bending. Work Environment: Machine operation in manufacturing environment Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 27, 2017
To champion the XPression product line, OEM products, and Ross Virtual Solutions while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities: Responsible for execution of and/or participation in activities related to the product line, including but not limited to: Collaborate with the Associate Marketing Product Manager - Technical to create video tutorials for training and marketing purposes. Participate in trade show planning and execution. Write scripts and small software applications to demonstrate XPression functionality. Assist Regional or Key Account Sales Managers, and Business Development Managers with responses to tender documents, Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance. Provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content. Work with the Development Team on product roadmap, development priorities, product direction, and new products - based on industry and customer trends. Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager - Technical to acquire software/hardware for testing and vetting of workflows in the office. Help maintain and support the RVS demo lab in Ottawa. Champion internal training for XPression and OEM products - Tech Support, DTE, PV, Manufacturing. Qualifications: Post-secondary degree or trade school diploma 5+ years of experience with broadcast equipment in pre or post-sales environments Experience in selling and marketing broadcast equipment preferred Basic computer programming experience desired Broadcast or print design experience would be helpful Background in technical training is a plus Knowledge of broadcast graphics systems & IT workflows Ability to work with asset management systems is a plus Proficient in Microsoft Word/Excel/PowerPoint/Visio Able to take complex technical details and convey the information to others in an easy-to-understand manner Excellent written and verbal communication skills Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Able to work co-operatively with and across all company departments Other: Valid driver's license Willing to travel up to 50% of the time Physical Demands: Occasional requirement to set up equipment involving lifting under 50lbs. Work Environment: Office, Moderate Noise.
Ross Video Ottawa, ON, Canada
Nov 21, 2017
Duties, Responsibilities and Accountability: Work with R&D developers in the design, development, debugging and testing of software coding as per the specifications and guidelines. Become an expert in Ross Video products. This expertise will be gained through a review of the current documentation, direct contact with the product itself and working with the technical personnel. Advise and make recommendations to management on matters relating to software development, in order to provide them with an improved basis for decision making and planning. Customer contact as required in a professional manner Respond to internal issues regarding software as assigned. Lead or assist in the delivery of training courses to existing and potential customers, and other staff members when required. Perform other related duties as required. Job Requirements: Knowledge/Education/Training: Strong Java skills (essential) Experience developing multi-threaded enterprise level applications for a Windows environment Experience skills: Eclipse plug-in development, JMS (Apache ActiveMQ), web based protocols and tools (including HTTP/REST, Javascript, XSLT), SQL, Hibernate Experience with TCP/IP Networking Knowledge of Java Desktop/Swing development Knowledge of Object Oriented Programming paradigms Knowledge of WebSockets Post-secondary degree in Engineering or Computer Science or in a related area with appropriate experience. Knowledge of television production would be very useful. Traits: Strong interpersonal and observational skills. Organized and very detail orientated. Self-starter, quick learner and are able to work with minimum supervision in meeting schedules and project deadlines. Able to work independently or as part of a team Experience: Previous experience working in a development group is an asset. Physical Demands: Office Environment Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 21, 2017
Overview: To champion the Ross Virtual Solutions product line while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities : Responsible for execution of and/or participation in activities related to the product line, including but not limited to:  Participate in trade show planning and execution  Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance.  Provide technical guidance on the implementation and maintenance of new and existing Virtual Solution platforms and software tools and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content  Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends  Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager to acquire software/hardware for testing and vetting of workflows in the office  Champion internal training for Ross Virtual Solution products and OEM products – Tech Support, DTE, PV, Manufacturing Qualifications  Post-secondary degree or trade school diploma  5+ years of experience with broadcast equipment in pre or post-sales environments  Experience in selling and marketing broadcast equipment preferred  Basic computer programming experience desired  Broadcast, Game or print design experience would be helpful  Background in technical training is a plus  Knowledge of broadcast graphics systems & IT workflows  Knowledge of camera tracking systems is a plus  Background in programming, scripting, and databases is favored  Ability to work with 3D authoring software is a plus Experience  Proficient in Microsoft Word/Excel/PowerPoint/Visio  Able to take complex technical details and convey the information to others in an easy-to-understand manner  Excellent written and verbal communication skills  Organized and very detail orientated  Self-starter and quick learner with the ability to work under minimal supervision  Able to work co-operatively with and across all company departments Other: Valid driver’s license  Willing to travel up to 50% of the time  Knowledge of multiple languages is a plus Physical Demands: Occasional requirement to set up equipment involving lifting under 50 lbs Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 15, 2017
Overview: To champion the Ross Virtual Solutions product line while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities : Responsible for execution of and/or participation in activities related to the product line, including but not limited to:  Participate in trade show planning and execution  Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance.  Provide technical guidance on the implementation and maintenance of new and existing Virtual Solution platforms and software tools and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content  Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends  Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager to acquire software/hardware for testing and vetting of workflows in the office  Champion internal training for Ross Virtual Solution products and OEM products – Tech Support, DTE, PV, Manufacturing Qualifications  Post-secondary degree or trade school diploma  5+ years of experience with broadcast equipment in pre or post-sales environments  Experience in selling and marketing broadcast equipment preferred  Basic computer programming experience desired  Broadcast, Game or print design experience would be helpful  Background in technical training is a plus  Knowledge of broadcast graphics systems & IT workflows  Knowledge of camera tracking systems is a plus  Background in programming, scripting, and databases is favored  Ability to work with 3D authoring software is a plus  Experience  Proficient in Microsoft Word/Excel/PowerPoint/Visio  Able to take complex technical details and convey the information to others in an easy-to-understand manner  Excellent written and verbal communication skills  Organized and very detail oriented  Self-starter and quick learner with the ability to work under minimal supervision  Able to work co-operatively with and across all company departments Other: Valid driver’s license  Willing to travel up to 50% of the time  Knowledge of multiple languages is a plus Physical Demands: Occasional requirement to set up equipment involving lifting under 50 lbs Work Environment: Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 14, 2017
To develop and deliver customized control system solutions for the production of live content such as sports, broadcast, trade show, and social media. These solutions are delivered as a creative and technical service for internal need and for our customers.Responsible for the execution of and participation in creative and technical services activities, including, but not limited to: Custom Application Development: Evaluate customer requirements to design custom user interfaces and data parsing solutions for use in broadcast environments, in particular, real time graphics applications. Authoring of custom software as per customer requirements. Based on these requirements solutions could be any of, or a combination of; Web applications, Native Windows applications, and DashBoard, Ross Video Ltd’s control, monitoring and workflow automation software. Work with the customer and Creative Services Project Manager to gain final acceptance of the user interfaces. Assist in the development of turnkey graphics solutions for resale that may require modified control and data parsing interfaces. Device and Data Integration: Develop integrations to external data sources for use in real time graphics applications (XML, HTML, XSLT, JSON, Database, HTTP) Develop tight control of the XPression real time graphics system via the XPression COM API and or via external TCP/IP protocol. Develop control of other Ross video Products (switchers, servers, routers etc.) when required. Develop control of third party devices when required Travels to customer sites to commission field integrations with customer equipment that is not available in Ross Video Ltd’s laboratory for practical reasons (not all cases). Productivity Growth: Works with Ross team members to identify and curate commonly used devices and user interface patterns to enable increasingly rapid development of new custom solutions that are partially based on these. Creates and documents operational guidelines and custom scripting methods to ensure that Ross can effectively support customers in the future. Job Requirements: Knowledge/Education/Training: B.Eng or B.Sc. required in one of the following: Computer Science, Electrical Engineering, Video/Film Production Knowledge of object oriented software development Knowledge of JavaScript, C#, Visual Basic, XML, HTML, JSON, XPATH Knowledge of TCP/IP networking including detailed familiarity with UDP, TCP, HTTP, FTP, SLP Knowledge of Python would be an asset Traits: Team-oriented Ability to handle conflict in a professional and calm manner Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Excellent communication skills Strong interpersonal and observational skills Enthusiastic Problem solver Able to work co-operatively with Ross and end users and a good fit with our Code of Ethics and Culture Statements Experience: Web Application development experience is required Video or multimedia production experience is highly desirable System Integration experience Face time with customers Experience with Ross Dashboard and Ross XPression preferred. Other: Willing to travel on a project-by-project basis, and spend the working week at customer premises. Valid passport Valid driver’s license Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Ross Ottawa Office Some travel required, up to 20%.
Ross Video Ottawa, ON, Canada
Nov 14, 2017
Successful candidates will demonstrate the ability to provide services for the creative design, scene fabrication, and remote or onsite implementation of XPression real-time graphics and graphics packages. This position will have an emphasis on sports venue deployment. Candidates for consideration will be responsible for the execution of and/or participation in Ross Creative Services activities, including but not limited to: Administrative: Meetings and conference calls as required to scope, complete, or otherwise to facilitate successful completion of assigned projects as they relate to the job. Design & Build: Designs XPression templates and animations from scratch, using native XPression tools and 3rd-party graphics applications such as Cinema 4D and Adobe Suite. Creates XPression templates using provided base graphic elements – such as 3D models, still images, and clips. Creates packages that conform to standardized workflows outlined by the Director of Creative Services. Animation: Leverages the XPression animation toolset to create dynamic real-time animations. Utilizes rendered animation from 3rd-party applications in combination with real-time XPression animation to enhance the end product. Automation: Ensures appropriate automation hooks are created for outside control. Utilizes XPression Visual Logic and scripting for automated, dynamic templates. Sets up XPression Datalinq to pull in external data feeds and interface with scoreboard systems. Uses Ross Dashboard to create backup manual user interface panels for XPression automated graphics. Documentation: Works with Ross team members to create style and operational guides for end users. Documents any custom scripting methodologies to ensure future support from Ross. May be required to create project style-guides of assets. On-site Implementation: May assist Lead Designer in occasional visits to customers’ sites to implement and integrate graphics packages Remote to client site via FTP, VPN, and/or other remote diagnostic tools Job Requirements: Knowledge/Education/Training: Post-secondary degree or trade school diploma New grad or 1-2 years of Graphic Design experience Knowledge of basic graphic design principles Knowledge of broadcast creation software (Photoshop, After Effects, Illustrator, Premiere, Final Cut Pro, Nuke, 3DS Max, Cinema 4D, Maya, etc.) Knowledge of broadcast graphics workflows Knowledge of broadcast production & IT workflows Proficient in Microsoft Word/Excel/PowerPoint/Visio Traits: Sports fan Creative mindset Aptitude for animation and choreography of movement Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Team-oriented Excellent communication skills Strong interpersonal and observational skills Enthusiastic High tolerance for ambiguity Problem solver Able to work co-operatively with Ross and end users Experience: Sports venue experience or equivalent Broadcast production experience (studio or remote) is desirable Basic computer programming experience in VB, SQL, XSLT, and/or JAVA is not required but is a plus Other: Willing to travel on a project-by-project basis, approximately 10% of the time. Valid passport Valid driver’s license Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Home based or Ross Ottawa Office
Ross Video Ottawa, ON, Canada
Nov 09, 2017
Overview: The POM ensures the smooth transition of new product releases, from development through to ultimate customer deployment and satisfactions. Where necessary he/she will liaise with the manufacturing team to enable the smooth ordering and build of required hardware/software products and ultimately plan, track and respond to customer issues from the field. Duties and Responsibilities :  Responsible and accountable for all staff management aspects of the Inception & Streamline Development, Field Services and Technical Writing teams. Accountable to the Inception/Streamline Director to provide the staffing resources to execute on the agreed project deliverables and an agreed schedule During R&D Release Planning: Follows, advocates and helps implement the corporate NPI process.Assists in identifying the resource and material costs/requirements for the project.Works with the project team to identify and mitigate risks - developing and documenting a risk mitigation plan. Assists the Director in developing the project schedules (identifies critical paths) using the corporate PM tool. During R&D Release Execution : Maintains and tracks the project schedules (monitors and controls tasks for all disciplines) using the corporate PM tool. Assists the Director, where required, in the coordination of project team development activities and for the effective follow-up - facilitating communication between individuals and teams. Generates project meeting minutes (including action item identification, assignment and follow-up) as per the requests of the Director. Tracks all development, product verification, engineering services and manufacturing activities and identifies any potential project issues and challenges, including resource exposures or conflicts.  Ensures that project status reports are generated on time as required. After R&D Release Completion: Works with the MPM’s and Director to define a product deployment plan Works with the ‘Project Implementation’ team and the Commissioning, Technical Support and Training teams, to schedule customer commissioning’s, in alignment with the agreed product deployment plan, in order to oversee each deployment and ensure the best possible customer experience and outcome. Works with the Technical Support and Development implementation teams, via an escalation process, to ensure customer satisfaction by managing and tracking any product deployment issues - providing prompt and appropriate customer communications.  Tracks all field service issues and report on them internally as well as any required customer communications. Where necessary, consults with the Field Service team, Director and MPM’s to determine any necessary actions required to resolve customer issues and/or dissatisfactions. Annually: Works with the MPM and Director to help develop and record the strategic product line roadmap. Qualifications: Post-secondary education, engineering degree is a strong asset. PMI Certification will be an asset Strong logistics and planning background. Familiarity with the product development process and the associated requirements of manufacturing. Familiarity with software planning and development. Strong knowledge of PM tools. Other: Valid Driver’s License and access to a vehicle for occasional travel to Iroquois location Physical Demands : None Work Environment : Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 07, 2017
WHAT YOU'LL BE DOING Reporting to the Test Development Manager, this position is located in Iroquois. Using information from customer-facing processes, your role is to assess, analyze and initiate repair on return cases while recording data which becomes the backbone of information to enact improvements at all levels of the organization. You will follow prescribed processes for data collection and product reclamation while having the latitude working with the Manager to create test plans to best confirm customer complaints, and start our understanding of the real root causes of problems. The department will work directly with the varied Ross stakeholders to maximize data effectiveness for both inbound and outbound activity, with the mindset that accurate data provides appropriate and targeted feedback which allows for optimum results. DUTIES, RESPONSIBILITIES, AND ACCOUNTABILITY Process RMAs using established processes and procedures while faithfully trying to reproduce the customer complaint.Identify and record issues to the root causeInteract with various Ross departments to gather detail case information and product details with regards to operation, design, and test.Interact with Tech Support techs for additional customer feedbackWhen needed, interact with R&D and Test Development regarding current PV regiment and test plans.In depth understanding and accurate execution of RMA processes and toolsDue diligence in ensuring product identification at all levels are accurate and representative. Provide RMA feedback through an approved reporting mechanism.Assist RMA Coordinators in identifying incoming productFollow company policies and proceduresPerform other related duties as required JOB REQUIREMENTS Knowledge Broadcast equipment operation (see Ross portfolio for examples)Strong understanding of video/audio test equipment along with industry standards (ie: SMPTE).Network configuration experience Asset Electro-mechanical test, configuration and debug.Server architecture and software Experience/Skills 3+ years as a Test Technician, Technical Support Specialist or PV Specialist (Ross Video positions) or other related positions within RossProficiency at system level troubleshooting and debug.A comprehension of Ross Video’s portfolio.Strong understanding of product identification, revision, lifecycle and structure at all levels.Experience working with Windows and Linux operating systems.Strong knowledge of MS Word and Excel. Education A University degree or College diploma which complements the knowledge set required or equivalent experience. TRAITS Passionate about technology and energized by the challenge of learning new things.Able to work in ambiguous situations. Dedicated to recreating customer issues with fiscal balance in mind.Well-organized, very detail oriented with a critical mindset and able to work on multiple projects.Works diplomatically and effectively with staff, at all levels of the organization. Approachable and excellent communication skills (oral and written).High initiative and well developed analytical and troubleshooting skillsMust be able to work with a team as well as independently.Strong interpersonal and observational skillsAbility to work in a fast-paced and dynamic environmentSelf-starter, quick learner and are able to work with minimum supervision while meeting the department’s objectives. OTHER Valid Driver’s License and access to a vehicle for occasional travel to Ottawa locationCurrent Passport PHYSICAL DEMANDS Must be able to lift 50 lbs (large panels/frames/robots (with help)) WORK ENVIRONMENT Office, Moderate Noise
Ross Video Ottawa, ON, Canada
Nov 07, 2017
WHAT YOU'LL BE DOING Reporting to the Test Development Manager, the successful candidate will work collaboratively to develop automated test suites to ensure extensive test coverage using scripting and programming languages. From the PCBA to the system level, these test suites will be deployed to the various test stages within the manufacturing facility for product verification, configuration, and data collection. This position is located at our Manufacturing and Test facility in Iroquois, ON. WHO YOU ARE You enjoy new technical challenges, and are excited at the prospect of using your strong programming skills to automate tests in various Ross Video products, applying innovative automation approaches that will have a direct impact on production efficiency and product quality.You embrace change. Ross is where you want to be. We release new products and features regularly.You are passionate about testing and developing tests with automated tools, with a focus on thoroughness and efficiency, to ensure a superior customer experience upon receipt.You like people. For you to get the job done right, interaction with all levels of the organization is paramount and expected. You seek guidance and knowledge from some while supporting others who need your help or advice. You love learning new stuff. You know how to ask questions - and how to listen to answers (taking constructive criticism). You absorb knowledge like a sponge and share these discoveries. WHAT YOU KNOW, WHAT YOU BRING Post-Secondary Education in Engineering, Computer Engineering, Computer Science or equivalent. Minimum 2 years in test automation development.Experience with scripting languages such as AutoIt, TCL, or equivalent.Experience with programming languages such as C, C++ or equivalent.Now the fine print… Duties, Responsibilities and Accountability Will contribute as an integral part of the Test Development team responsible for designing, developing and implementing test tools, processes and procedures for all product lines and levels of test and verification.In collaboration and consultation with the Test Development Team and R&D, establish test plans which focus on hardware validation maximized by using developed tools and other test and measurement equipment under varying use environments for a wide variety of product designs and technologies to ensure product meets expected quality and specifications. Test levels include PCBA, sub-system, and system. The goals include test consistency, accuracy, thoroughness, speed, and reuse/adaptation of test tool designs. Create, transfer, and maintain test requirements (procedures) for technical and non-technical personnel on the production floor. Provide supporting documentation and tools to help facilitate debugging for production technical teams.Integration and validation of new product test tools used by R&D and other TD team members. Document and support release for use by others within the Test Development and Manufacturing groups.Must be able to create new projects from scratch by leveraging existing tools and elements along with the ability to modify and optimize existing test projectsProvide status on assigned projects. Assist Senior Test Development Technologist (STDT) in identifying and isolating design problems.Technical support to all levels and stages of manufacturing.Feedback engineering change suggestions that may improve, quality, performance and testability to STDT for ECR (Engineering Change Request) submission.Upon release of Engineering Change Orders (ECO), implement relevant changes to any procedures, scripts or processes.Follow company policies and procedures.Advise and make recommendations to management in order to provide them with an improved basis for decision making and planning.Perform other related duties as required. Job Requirements Required This position requires a person to be experienced in design and development of test tools, applications, fixtures, processes or procedures. Working experience with Linux, Win7 and Win10.Understanding and hands-on experience with databases and SQL.Have experience in data acquisition concepts and with TCP/IP, RS232, USB communication.Knowledge of computer networking configuration.Must have strong verbal, written and documentation skills with experience developing and presenting to peers and other manufacturing personnel reliant on said documentation. Must have computer proficiency with Microsoft Office and core business-use tools. Assets Base knowledge of JTAG dev tools such as Goepel CASCON Galaxy, JTAG Technologies, Corelis, etc.. Base knowledge of boundary scan / JTAG technologies standards (IEEE 1149.1, 1149.6 ..). Working knowledge of source code writing for microprocessors (Atmel) and FPGA (Xilinx/Altera) design. Understanding of electronic theory and applications, with emphasis on digital components such as CPU, FPGA, flash, etc..Ability to interpret and analyze schematics.Familiarity with wide variety of test equipment (i.e.: high-speed scopes, video/audio generators/analyzers, DVMs, etc.). Knowledge of video and audio standards and broadcasting Traits Strong interpersonal skills – team player, effective collaboratorSelf-starter, quick learner and can work with minimum supervision in meeting schedules and project deadlinesHigh initiative and well developed analytical, problem solving and communication skillsStrong communications skills needed to work with various departments and personnel throughout the organization on a variety of technical, procedural and process issues. Ability to work in a fast-paced environment where continuous innovation is desired.Ability to cope with varying levels of support and documentation.Able to envision the entire project and look for problem areas Organized and very detail orientated Other Valid Driver’s License and access to a vehicle for occasional travel to Ottawa locationMust be able to lift 50 lbs (large panels/frames) Work Environment OfficeManufacturing
Ross Video Ottawa, ON, Canada
Nov 07, 2017
Information Services has the responsibility for supporting all Business Systems at Ross Video, including the Enterprise Resource Planning, Customer Relationship Management, and Product Data Management systems. We are searching for a dynamic individual to be part of several exciting projects that have recently been launched to improve or replace existing systems and support Ross Video’s continued growth. We are looking for someone who can learn quickly, who is energetic, enthusiastic and good communicator. We also need a true analyst, with strong attention to detail and who is process oriented. Is this you? If so, then read on! What You Will be Doing: Resolving system issues identified by end users Work with business stakeholders to define and develop reports Analyzing business requirements and defining practical solutions Delivery of End User training Job Requirements: Experience with administration of Enterprise Resource Planning systems Expertise in creating reports and queries Strong knowledge and experience with SQL, SSRS/SSIS Preference will be given to candidates with experience in: Data Modelling and Architecture MS Dynamics GP Accounting systems Knowledge/Education/Training: Degree or Diploma in Business, Computer Science or Engineering Experience: Minimum of three years of relevant experience in a Analyst type role
Ross Video Ottawa, ON, Canada
Nov 06, 2017
The Demonstration & Tradeshow Equipment (DTE) Specialist is an integral part of the Ross Video Sales Operations organization. Their primary responsibility is the hands on designing, building and testing of equipment configurations used for customer product demonstrations, tradeshows, proof of concepts, and other regional marketing events. They partner with Ross Video’s Marketing teams in order to ensure that the company’s solution and value proposition is communicated appropriately in all engagements. They work closely with Ross Video’s Sales teams to deliver a superior customer demonstration experience. DTE Specialists exude integrity, drive and passion while demonstrating a high level of technical aptitude as well as superior time management and organizational skills. Duties, Responsibilities and Accountability: Maintain a library of current sales and technical information on Ross products Maintain a library of technical drawings related to Demo kits. Maintenance and distribution of content related to the presentation of the Demo equipment. This content is to distributed and used by the Demo Artist & training team and DTE for presentation purposes. Build and maintain Demo kits to be shipped around the world including: Racking equipment based on provided elevations Wire and label equipment based on engineering documentation Complete checklists on all items required to ship. Work with Manager, Demonstration & Tradeshow Equipment to coordinate schedules. Set-up and test demo systems at local and remote locations Setup systems based on actual onsite requirements including cable runs, peripheral equipment etc. Partners with Ross Video’s Product Marketing teams in an effort to continually improve upon the company’s demonstration experience for our customers. This includes, but is not limited to changes to new content development, improvements to processes, services and workflows Keeping a clean, safe and organized work environment Interpret Broadcast Engineering drawings to configure. Terminate and build custom cables including, but not limited, to BNC, network, XLR etc. Operational experience and device configuration of Ross broadcast equipment considered an asset Perform other related duties as required. Job Requirements: Knowledge/Education/Training: Electronics Technical Diploma or 2 years of Television Broadcast / Video Experience Additional education in related fields and/or computer courses taken are considered to be strong assets A general understanding of video production for various vertical markets as well an understanding of Ross Video's products is also considered to be assets. Strong knowledge of MS Word, Excel and Visio. Valid Driver’s License and Passport Traits: Willingness to accept new challenges Well-organized and detail oriented Must be able to work with a team as well as independently Able to work on multiple on-going projects Possesses good phone etiquette and written communication skills Ability to effectively function in a fast-paced environment Identified problem solving skills Ability to meet strict deadlines Ability to handle stressful situations Physical Demands : Office Environment Required to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Office (primary), moderate noise Some travel required Other: Willing to Travel approximately 25% of the time Valid Passport Valid Driver’s License
Ross Video Ottawa, ON, Canada
Nov 02, 2017
Position Overview: The Facilities Team is responsible for designing and maintaining the Ottawa R&D Facilities and providing Facilities services to all Ottawa staff. We are a customer service team with Ross Video staff being our primary customers. The Facilities Material Coordinator’s main focus is shipping, receiving, logistics and inventory management, but you will also be required to assist with internal staff moves, solving Facilities trouble tickets for staff, procurement of equipment and supplies from internal and external vendors, monitoring meeting rooms, kitchens, as well as assisting both the Facilities Coordinator and Facilities R&D Lab Technical Coordinator as required. Duties and Responsibilities: Maintaining the database of R&D lab assets, prototypes and expensed equipment. Tracking equipment loans and rentals to and from the R&D labs. Shipping, receiving & logistics out of the Ottawa office, both domestic and international. Sourcing, ordering and maintaining equipment for Ottawa R&D Labs. Input Purchase requisitions and receive items as required. Coordination of all lab equipment movement and for maintaining the process for asset/equipment and movement information accurately. Responsible to ensure the drink fridges, tea, coffee, other consumables are stocked. Assist with the procurement of consumables as required. Monitor the active jobs logged on the help desk and ensure tickets assigned completed in a timely manner. Assist with the set up, and tear down of A/V equipment for company meetings. Assist the Facilities Coordinator and / or Facilities Lab Technical Coordinator as required Interact with internal clients and deal with their requests in a timely manner. Other duties as required. Job Requirements: Knowledge/Education/Training: College or university education is required. Proficient in MS Word, Excel, Access & Visio is required. Working knowledge of databases is required. Knowledge of commercial building alarm systems an asset. Knowledge of Provincial Health & Safety regulations an asset. Knowledge of Canadian and International shipping regulations an asset. Traits: Meticulous nature with attention to detail. Ability to communicate effectively both written and orally. Ability to learn “on the job”. Ability to provide good and reliable customer service to all types of customers. Good time management skills. Good listening and information gathering skills. Good troubleshooting skills. Experience: Experience working in a customer service environment is required. Experience with shipping, receiving and logistics is required. Experience with data entry is required. Experience with inventory management systems is an asset. Experience with international shipping is an asset. Experience with shipping and handling of electronic equipment is an asset Other: Valid Driver’s LicenseAccess to a vehicle for occasional travel to Iroquois location. Physical Demands: Frequent walking between several buildings at the Ottawa Campus.Frequent carrying and stacking of boxes of various sizes and weights.Occasional heavy lifting.Able to lift 25 lbs.Able to maneuver dolly with 50-75 lbs of goods. Work Environment: Offices & cubicles.Computer & electronics labs.Moderate noise.Steel toes recommended.
Ross Video Ottawa, ON, Canada
Oct 30, 2017
The Product Verification Specialist works closely with the Development and PV teams, developing and executing a series of comprehensive customer centered test suites prior to Product Release. The individual will ensure that test coverage and test case execution are as efficient and effective as possible. Duties and Responsibilities: The Product Verification Specialist is responsible for testing the wide range of products in the Infrastructure product line. Duties include; Participation in the product development process with continual feedback on product usability and design testability. Design and implementation of custom testing solutions based on existing company technology. Development and maintenance of test plans and cases. Development of test scripts to the automated test suite. Regular test execution and reporting of progress and bugs. Assisting in investigation and reproduction of product and customer issues. Participation in the maintenance, management and expansion of the system lab environment. Estimation of tasks for scheduling purposes. Generation of weekly status reports. Performance of conformity testing to industry standards. Third party equipment integration in to the system and automated test suite. Adherence to corporate policies and procedures. Other related duties as required. Qualifications: Minimum 2-year diploma in Broadcast, Electronics, Programming or a minimum of 5 years of equivalent test experience. Skills : Demonstration of good analysis and troubleshooting skills. Experience scripting, TCL preferred Experience coding in C Possess strong attention to detail. A team player, with strong written and verbal communication skills. Familiarity with PV tools, bug tracking systems and test plan development Assets: Familiarity with project planning and development of schedules Engineering or IT related university degree Knowledge of operating systems (Linux, Windows) Understanding of networking (IP) Physical Demands: Occasional lifting, bending, stooping required to maintain and improve and maintain lab area and equipment Work Environment: Office environment and in some cases work occurs in a lab environment. Moderate noise in office area and lab areas.