Shopify

Make commerce better for everyone. 

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business.

The Shopify platform is engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 500,000 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Shopify Ottawa, ON, Canada
Dec 11, 2017
Toronto, Ottawa, Montreal, San Francisco Shopify has redefined commerce, raising the standard for how businesses of all sizes operate, market and sell their products and services. With over 500,000 merchants in more than 175 different countries, powered by the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets. We are looking for someone to join our Financial Services team as a Senior Product Marketing Lead, developing powerful narratives that brings Shopify Payments’ vision to life, and own its marketing and growth. You have a passion for marketing, are data-driven, can create and execute a global vision for growth, and can strategically position new and existing products. You’ll​ ​need​ ​to​ ​have: 7+ years in a marketing, product marketing, or product role. Ideally, you’ll have spent some time working in more than one of these three A strong understanding of marketing B2B and B2B2C SaaS products Experience helping drive global business, product, and product marketing strategy Experience marketing to the small business market Experience with a growth company or growth business unit A strong interest in payment innovation, and a passion for the latest technologies Experience using data/analytics to measure the impact of your work in the context of the business priorities The ability to thrive in chaos and think quickly on your feet Excellent communication and organizational skills with great attention to detail A resourceful attitude and strong negotiation skills, you'll be working with a lot of different teams across Shopify and external partners Experience working in the payment processing industry or payments innovation It'd​ ​be​ ​great​ ​if​ ​you​ ​also​ ​had: Experience working in ecommerce Experience working in the tech, with a focus online marketplaces, social platforms or advertising & marketing platforms Experience using Shopify or any ‘like’ eCommerce platforms is a plus You'll​ ​get​ ​to​ ​do​ ​things​ ​like: Play a key contributor role in defining the strategy of our next generation payment processing solutions, and help expand our current solutions into new markets. Influence the payments processing products we’re building through market analysis, competitive research and merchant feedback Develop the narrative and positioning that differentiates Shopify’s multi-channel strategy as it relates to our payment processing solutions by understanding merchant and partner needs, product roadmap, market trends, and competitive forces Launch and drive adoption of Shopify Payments’ portfolio by driving cross-functional alignment between Product Management, Industrial Designers, Marketing, Ops, Sales and Support groups, and defining the target market segments, key messaging and distribution plans Develop business cases to justify marketing initiatives and their budgets, identify KPIs, set targets, and work with finance teams to forecast out metrics like customer acquisition cost, and data teams to build scorecards, which you’ll use to report against and analyze the results and impact of your initiatives on a weekly, quarterly and annual basis Support Shopify Payments Product Manager in the annual planning of their objectives, priorities, targets and budget, providing insightful summaries on how we’re tracking against those annual plans and generating ideas on how to close the gaps and 10x our growth. Here's how to apply: If you're interested in this position please click "Apply Now" and we'll be in touch with you. Please make out your cover letter to Lindsay and let us know why you're interested in working at Shopify. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply
Shopify Ottawa, ON, Canada
Dec 11, 2017
Toronto, Ottawa, Montreal, San Francisco Shopify has redefined commerce, raising the standard for how businesses of all sizes operate, market and sell their products and services. With over 500,000 merchants in more than 175 different countries, powered by the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets. We are looking for someone to join our Financial Services team as a Product Marketing Lead, developing powerful narratives that brings Shopify Capital’s vision to life, and own its marketing and growth. You have a passion for marketing, are data-driven, can create and execute a global vision for growth, and can strategically position new and existing products. You’ll​ ​need​ ​to​ ​have: 4+ years in a marketing, product marketing, or product role. Ideally, you’ll have spent some time working in more than one of these three. A strong understanding of marketing B2B and B2B2C SaaS products Experience marketing to the small business marketExperience using data/analytics to measure the impact of your work in the context of the business priorities The ability to thrive in chaos and think quickly on your feet Excellent communication and organizational skills with great attention to detail A resourceful attitude and strong negotiation skills, you'll be working with a lot of different teams across Shopify and external partners It'd​ ​be​ ​great​ ​if​ ​you​ ​also​ ​had: Experience helping drive global business, product, and product marketing strategy Experience working in ecommerce Experience with a growth company or growth business unitA strong interest in payment innovation, and a passion for the latest technologies Experience working in the tech, with a focus online marketplaces, social platforms or advertising & marketing platforms Experience using Shopify or any ‘like’ eCommerce platforms is a plus You'll​ ​get​ ​to​ ​do​ ​things​ ​like: Play a key contributor role in defining the strategy of our next generation merchant financing solutions, and help expand our current solutions into new markets. Influence the financial services products we’re building through market analysis, competitive research and merchant feedback Develop the narrative and positioning that differentiates Shopify’s multi-channel strategy as it relates to our financial solutions by understanding merchant and partner needs, product roadmap, market trends, and competitive forces Launch and drive adoption of Shopify capital by driving cross-functional alignment between Product Management, Marketing, Ops, Sales and Support groups, and defining the target market segments, key messaging and distribution plans Develop business cases to justify marketing initiatives and their budgets, identify KPIs, set targets, and work with finance teams to forecast out metrics like customer acquisition cost, and data teams to build scorecards, which you’ll use to report against and analyze the results and impact of your initiatives on a weekly, quarterly and annual basis Support Shopify Capital Product Manager in the annual planning of their objectives, priorities, targets and budget, providing insightful summaries on how we’re tracking against those annual plans and generating ideas on how to close the gaps and 10x our growth. Here's how to apply: If you're interested in this position please click "Apply Now" and we'll be in touch with you. Please make out your cover letter to Lindsay and let us know why you're interested in working at Shopify. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply
Shopify Ottawa, ON, Canada
Dec 08, 2017
Ottawa, Montreal, Toronto, Waterloo At Shopify, we want to make commerce better for everyone, everywhere. Countries differ in many ways in term of language, culture, and how people engage with commerce. We want to embrace these differences and make sure Shopify is the right platform for all merchants. Having the world as a target is ambitious but we believe in our ability to succeed. We will be methodic, strategic, and opportunistic. Our small team has already experimented with different approaches in India and Japan, and we’re now ready to apply those learnings to more international markets. Our focus towards non traditional markets will have important repercussions on how we, developers, build things, but also how we think about new features and projects. Part of your responsibilities will be to make sure we do this in a sane, sustainable, reusable way. Where we’re going: We will be building for countries across many continents in the upcoming months. Our goal is to increase the number of merchants in these areas by making sure Shopify is the best platform, globally. How you’ll have an impact: You will be able to identify opportunities and expand our product offering in all markets You will be dedicated to building things for the long term, in ways that benefit as many merchants as possible You will be engaging Shopify and external partners to ensure all new features are built with our international markets in mind Our focus towards non traditional markets will have important repercussions on how we, developers, build things, but also how we think about new features and projects. Part of your responsibilities will be to make sure we do this in a sane, sustainable, reusable way What we’re looking for: A leader who has experience leading technical teams, keeping them focused and on task We are looking for people with genuine interests in foreign needs and cultures; your contributions could take different forms depending on the identified markets Because of the nature of our work, we’re looking for generalists more than specialists, people who aren’t afraid to play with anything that could stand in the way of success Who you’ll be working with: You’ll be working with a diverse team of engineers, country managers, and business partners that all have the same interests at heart You will have the chance to work in one of the biggest Ruby on Rails code base out there as well as building new scalable services from scratch The tools you will use include: Ruby On Rails, Javascript, Typescript, Go as well as: MySQL, Splunk, Datadog, Mode Here's how to apply: If you’re interested in helping us shape the future of commerce, click the Apply now button to submit your application. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Dec 07, 2017
Ottawa, Toronto, Waterloo, Montreal Shopify is built by outstanding people. Our goal is to find the best talent and build successful teams at Shopify and help us become the 100+ year company we aspire to be. The Talent Acquisition (TA) Team is involved in every stage of the hiring process, from writing job postings, reaching out to and assessing potential candidates, to making offers. We work to ensure that every candidate has a great experience with Shopify. We also provide interview training for internal hiring managers and run recruiting initiatives to increase the number of applicants and referrals who reflect diversity of thought. Shopify has grown exponentially since its beginning in 2006. To support our rapid growth and multi-strategy approach to talent acquisition, we seek a well-rounded and people-focused vendor management specialist to own the procurement process of external recruitment partners to support TA at Shopify globally. You'll get to do things like: Develop a strategy to identify and vet potential search partners across multiple functional and industry specializations in relevant global markets for Shopify Build internal relationships and processes to understand the overall talent acquisition capacity (expertise and bandwidth) and be able to offer external partner solutions Create a vendor evaluation scorecard that reflects the process and values of the talent acquisition function at Shopify, customizing it when necessary to meet evolving business needs Coordinate and meet potential search partners, ensuring a balance of creating a compelling value proposition of working with Shopify and assessing and understanding how a partner can meet our needs Partnering with our finance team to negotiate contract terms including fees across multiple vendors, optimizing the best value for Shopify Establish a comprehensive review process which includes both hiring manager(s) and external search partner(s) in order to determine how to improve partner relations and which partners we should continue with You’ll need to have: Extensive experience of recruitment procurement or vendor management ideally in rapidly scaling complex organization A proficient understanding of talent acquisition processes in large companies and external talent acquisition ecosystem; perhaps bringing hands-on recruitment experience themselves Excellent people assessment skills - in candidates and potential partners - with the aim to build long-term symbiotic relationships with external search partners Experience developing strategies to identify and establish relationships with the best recruitment partners globally Proven experience building vendor evaluation scorecards that reflect the needs of unique and dynamic recruitment approaches Experience with contract management with strong attention to detail in order to optimize partnership opportunities Organized and skilled in project management with an ability to juggle multiple projects at one time An unflappable drive and excitement for the challenge of building a new function in a dynamic work environment If you're interested in this position please click "Apply Now" and we'll be in touch with you. Please make out your cover letter to Patrick and let us know why you're interested in working at Shopify. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 29, 2017
Ottawa, Montreal, Toronto, Waterloo Hi there! We realise that this is a bit of an unusual title to find in a careers page, but we wanted to try something a little different. Working on the data side of engineering at Shopify is an incredibly vibrant and exciting place to be and we've posted a lot of roles that speak to specific challenges that we're currently tackling. The thing is, we know there are talented folks out there who may not see the exact role they're looking for when perusing this page and that's a real shame. So we're opening the floor to you! We've listed the most common engineering roles you'll find in the Data org here at Shopify below - take a gander and if any of these roles seem particularly interesting, we'd love to hear from you! Data Engineer: work with product and business users to determine how datasets should be built, along with how success is defined, and the metrics to measure it Data Platform Engineer: deploying and maintaining a variety of scalable technologies for extracting and transforming a multitude of different sources of data Data Infrastructure Engineer: the focus is on automation, tooling, and scripting to develop and increase the reliability of the platform that powers our data decisions Backend Engineer - Data: building applications around Merchant Reporting & Analytics as well as internal data toolsets Machine Learning Engineer: focusing on merchant optimization and merchant services algorithms, using things like machine learning to build the Shopify brain. We have folks in these roles across all our offices, so be sure to let us know which location you'd prefer along with the type of role that caught your eye. We're really looking forward to hearing from you! Interested in applying? That's great! If you’re interested in joining us as an engineer within the Data & Analytics Organization, click the “Apply now” button up in the corner. And remember, we really want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail as you'd like in your cover letter- we do love a good story. ? ? Note: If you have already applied to one of our existing data roles on the career page, there is no need to repeat your application here.
Shopify Ottawa, ON, Canada
Nov 28, 2017
Ottawa We realize that this is a bit of an unusual title to find on a careers page, but we wanted to try something a little different. When you've only been in your career a few short years, it can be tricky finding or knowing exactly what it is that you want to work on. Searching for and finding a team with great mentors and the opportunity to learn and grow your skills can seem like a job in and of itself! Shopify is the world’s fastest growing commerce platform and we have no plans to slow down! We’re on a mission to scale our platform while simultaneously improving performance, reliability, and resiliency. To do this, we need the help of dedicated, methodical, and versatile developers! We've listed some of our team who are looking to grow - take a gander and if any of these teams seem particularly interesting, we'd love to hear from you! Merchandising ?? Merchandising is the work a merchant does to decide what products they are going to sell, what price they will sell them for, how they will look to customers, what other products they be grouped with, where they will sell them, and when they will be sold. Partnerships ? Partnerships is focused on building solutions to help start, simplify, and scale the businesses of all partners and merchants working with the Shopify platform. We build, scale and operate systems in all shapes and sizes. From mission-critical merchant-facing services like the App Store, Theme Store to the home and dashboard for the Shopify Partner program, to various system integrations developed with strategic-partners such as Google, Uber and Intuit. Home ? Home is the first area a merchant sees after logging into their Shopify Store and is a super impactful part of the Shopify platform for each and every merchant. The home team builds the cards powered by our data infrastructure that give merchants insights into how to build a successful business. Home also builds the platform for other teams to hook their features and insights into the home feed. Logistics ? Logistics helps merchants get orders to their customers quickly and efficiently, which can be quite a puzzle! There are huge development challenges in this domain, from building the best bulk order management system the world has ever seen to changing our fundamental data models to power merchants of increasing complexity. Risk ? Risk at Shopify is responsible for building the scalable systems that detect and prevent fraud for our merchants and their customers. They build automated systems that scale machine learning to analyze customer behaviour, incoming orders and financial transactions. Mobile Enablement? Mobile Enablement at Shopify is focused on ensuring that every feature available on the web for merchants is also available on mobile. We own, build and support APIs to make this happen. We do this in partnership with mobile developers and designers at Shopify - and we sit at the intersection of many teams, and get to see the product from many perspectives. We are very excited about GraphQL as an alternative to REST and are using it exclusively. The ? ‘s you will use include: Ruby on Rails, JavaScript, React, MySQL, Bugsnag, Splunk, DataDog and more! You don't need to know all of these, but should be great at one of these programming languages. Shopify uses Ruby so be ready to get up to speed ? Interested in applying? That's great! If you’re interested in joining us, click the “Apply now” button up in the corner. And remember, we really want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail as you'd like in your cover letter- we do love a good story. ? ? We will be receiving and screening applications between December 1st and February 1st and will get back to those during that time who we would like to interview ? Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 27, 2017
Ottawa, Waterloo Shopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. Shopify Plus is helping power commerce for companies like RedBull, GE, L'Oreal, Mondelez, Kanye West, Subway, UPS and many more. We believe large merchants should love their commerce platform and we work hard each day to make that happen. We are in hyper-growth, and this is where you come in. Schooling and decades of experience is not a requirement here at Shopify Plus. We feel that the best way to get experience and knowledge is not always in the typical classroom, but through practical experience, toil, and passion. We pride ourselves on hiring motivated and creative individuals that truly love what they do. You'll need to have: Great troubleshooting and analytical skills A desire to learn, master and teach eCommerce and Shopify to our growing enterprise customers and agencies Willingness to accept challenges and tackle tough issues head-on A great phone presence that includes an awesome sense of humour A curious mind for how things work, what makes them tick, and an itch to solve problems You’re a tinkerer, you’ve built an app, integration or script to make life easier Bonuses: You have a history of learning new web APIs You’ve worked on client-side development with JavaScript, HTML, and CSS Familiarity with version control systems (git/Github is a plus) You'll be working on things like: Providing support to our current Shopify Plus sales and partner teams via emails, phone or even in-person meetings Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies Answering inquiries about our APIs Assisting with answering in-depth technical questions Exploring creative ways to develop on the platform Here’s how to apply: If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Steve Haase, and tell him about something cool you learned in 2017. Bonus points if you build a Shopify store! Be creative, have fun and please include a link to your trial store in your application if you choose to build one . Deadline to apply is Monday, December 11th at 12 pm EST. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is thisclose to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 23, 2017
Ottawa, Montreal, Toronto, Waterloo At Shopify, we want to make commerce better for everyone, everywhere. Countries differ in many ways in term of language, culture, and how people engage with commerce. We want to embrace these differences and make sure Shopify is the right platform for all merchants. Having the world as a target is ambitious but we believe in our ability to succeed. We will be methodic, strategic, and opportunistic. Our small team has already experimented with different approaches in India and Japan, and we’re now ready to apply those learnings to more international markets. Our focus towards non traditional markets will have important repercussions on how we, developers, build things, but also how we think about new features and projects. As a member of this team, your responsibilities will be to make sure we do this in a sane, sustainable, reusable way. Where we’re going: We will be building for countries across many continents in the upcoming months. Our goal is to increase the number of merchants in these areas by making sure Shopify is the best platform, globally. How you’ll have an impact: You’ll expand our current product offering to new markets by building, tweaking, fixing various features Build integrations and workflows to help the company ship all new products with international markets in mind You will build things for the long term, in ways that benefit as many merchants as possible What we’re looking for: We are looking for people with genuine interests in foreign needs and cultures; your contributions could take different forms depending on the identified markets Because of the nature of our work, we’re looking for generalists more than specialists, people who aren’t afraid to play with anything that could stand in the way of success On a day to day basis, we use Ruby, Javascript, Typescript, and Go. Our database is MySQL. We also have tools like Datadog, Mode, Splunk to help with daily operations. If you know all those technologies, that’s great, but otherwise, we’ll be happy to help you learn them Who you’ll be working with: You’ll be working with a diverse team of engineers, country managers, and business partners that all have the same interests at heart You will have the chance to work in one of the biggest Ruby on Rails code base out there as well as building new scalable services from scratch The tools you will use include: Ruby On Rails, Javascript, Typescript, Go as well as: MySQL, Splunk, Datadog, Mode Here's how to apply: If you’re interested in helping us shape the future of commerce, click the Apply now button to submit your application. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 23, 2017
Ottawa, Montreal, Toronto, Waterloo At Shopify, we want to make commerce better for everyone, everywhere. Countries differ in many ways in term of language, culture, and how people engage with commerce. We want to embrace these differences and make sure Shopify is the right platform for all merchants. Having the world as a target is ambitious but we believe in our ability to succeed. We will be methodic, strategic, and opportunistic. Our small team has already experimented with different approaches in India and Japan, and we’re now ready to apply those learnings to more international markets. Our focus towards non traditional markets will have important repercussions on how we, developers, build things, but also how we think about new features and projects. Part of your responsibilities will be to make sure we do this in a sane, sustainable, reusable way. Where we’re going: We will be building for countries across many continents in the upcoming months. Our goal is to increase the number of merchants in these areas by making sure Shopify is the best platform, globally. How you’ll have an impact: You will be able to identify opportunities and expand our product offering in all markets You will be dedicated to building things for the long term, in ways that benefit as many merchants as possible You will be engaging Shopify and external partners to ensure all new features are built with our international markets in mind Our focus towards non traditional markets will have important repercussions on how we, developers, build things, but also how we think about new features and projects. Part of your responsibilities will be to make sure we do this in a sane, sustainable, reusable way What we’re looking for: A leader who has experience leading technical teams, keeping them focused and on task We are looking for people with genuine interests in foreign needs and cultures; your contributions could take different forms depending on the identified markets Because of the nature of our work, we’re looking for generalists more than specialists, people who aren’t afraid to play with anything that could stand in the way of success Who you’ll be working with: You’ll be working with a diverse team of engineers, country managers, and business partners that all have the same interests at heart You will have the chance to work in one of the biggest Ruby on Rails code base out there as well as building new scalable services from scratch The tools you will use include: Ruby On Rails, Javascript, Typescript, Go as well as: MySQL, Splunk, Datadog, Mode Here's how to apply: If you’re interested in helping us shape the future of commerce, click the Apply now button to submit your application. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 15, 2017
Ottawa Shopify is seeking an experienced payments and risk professional to take ownership of and oversee all things payments, including fraud detection & mitigation and chargeback & refund management for our payments & cash advance products. This is a hands-on role for a data driven individual who will interact cross functionally with Product Management, Engineering, Finance and Legal. This role will report into the Support Organization and will be highly analytical, resourceful and have a high degree of curiosity. What you'll do: Working with the risk team, you will minimize the risk of fraud and financial abuse across users. You will help optimize and refine controls used to detect fraudulent activity and reduce false-positives. Stay up-to-date with current technology, product changes, payments and fraud trends. Liaison with Customer Support team around Billing, Payments and Fraud related issues. Evaluate and understand SaaS business model and have strategies in place to combat common threats for subscription businesses, strategies to drive a higher payments conversion. Leverage third party payment providers and third party risk management tools. Monitor, analyze and report fraud/chargeback/losses status status to all levels to the leadership and stakeholders Work cross functionality with Compliance, Legal, Product, Finance and other areas of Support, delivering the best possible experience to merchants contacting us about Payments, Billings and Risk. What we're looking for: Minimum 10 years of large scale Payment Processing / Risk Operations experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals Minimum of 5 years of experience in the global ecommerce payments industry. Experience with Card not present, card present transaction flow and alternative payment mechanisms (ewallets, ach etc) Strong understanding of risk management in a card not present environment. Strong analytical skillset and experience with analytics tools (Excel, SQL, Tableau, Mode, etc.). Demonstrate ability to effectively analyze data, develop insights and present conclusions and recommendations to all levels of the organization. Creative problem solver and critical thinking skills with a bias towards action and being a doer. Ability to work effectively in a fast-paced environment. Demonstrated ability to develop effective working relationships and excel in a cross-functional environment. Excellent written and verbal communications skills. Experience in B2C and B2B If you’re interested in helping us shape the future of commerce at Shopify, click the “Apply Now” button to submit your application. Please address your application to Dustin. Please submit a resume and cover letter with your application. Make sure to tell us how you think you can make an impact at Shopify, and what drew you to the role. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Nov 14, 2017
Ottawa About Shopify At Shopify, we care deeply about making commerce better for everyone. This mission began when our founders started an online business selling snowboards. Existing software was expensive and so hard to use that it made their dream of entrepreneurship feel impossible. So they changed their focus and started developing Shopify to enable anyone with something to sell to easily start, run, and grow their business. Today, Shopify empowers more than 500,000 merchants from all over the world to succeed at entrepreneurship. Our mission is ambitious and we're always looking for great people to join us. Core Foundations Merchants use a multitude of platforms and devices to access and manage their business. We dig deep to identify and prioritize their wants and needs, to learn the contexts that merchants operate in and to understand what tasks they need to perform. Our team’s mission is to build a cohesive experience, no matter where they are in the product, and what device they are using to operate their business. We’re looking for a Senior UX Researcher who is passionate about creating a remarkable mobile experience for business owners by understanding their needs, goals and requirements, identifying the key tasks that users perform on their mobile devices, and capturing where, when and how the device is being used. You’ll be collaborating with product managers, UX designers, engineers, content strategists, and other UX researchers to help identify and solve impactful problems like: - Creating a cohesive experience for merchants across platforms and devices; - Making complex business-related processes and systems approachable and accessible by helping our merchants manage their businesses anywhere, anytime. You'll be working on: Helping to define our product roadmap by understanding and advocating for user needs across multiple devices Articulating research questions and priorities with multiple teams, then working with UX researchers and using a range of research methods to answer those questions Synthesizing and summarizing findings using multiple data sources to inform product, UX, engineering, and marketing decisions Collaborating closely with designers, engineers, product managers, and other disciplines to design, implement, and track the success of products Sharing knowledge, identifying, and solving wider problems across teams and product areas Mentoring other UX disciplines and advocating for systems approach to research and design, leading by example with your insights across multiple Shopify touch-points Levelling up our UX team, sharing knowledge, and helping evolve our tools and best practices based on the insights you uncover across the Shopify platform You'll need to have: A passion for unpacking and solving complex systems problems that span across multiple contexts The ability to identify the best UX research methods and tools to use depending on project objectives and constraints Exceptional UX research and systems design abilities shown in a portfolio of real-world projects A deep understanding of the end-to-end iterative UX product and service design process Experience applying a range of research methods with creativity, scrappiness, and critical thinking. Example research methods may include observations and in-depth interviewing, usability and accessibility testing, diary studies, card sorting, eye and click tracking, surveys The ability to clearly communicate evidence-based recommendations and accept feedback Proficiency with UX research tools, such as research software (e.g. MAXQDA, NVivo, Microsoft Excel, SPSS), survey tools (e.g. SurveyMonkey, Typeform), remote usability tools (e.g. Optimal Workshop, Lookback, Dscout), data analysis platforms (e.g. Mode Analytics, Tableau, Google Analytics) The right person for this role will: Put merchants first: Our UX team is focussing on creating user-centric, high impact, high quality experiences. We have a deep empathy for our merchants and understand that we design and build products for them. Build for the long-term: you’ll work with your team to prioritize what problems to explore and address by critically evaluating merchant impact, product vision, and technical capabilities. Work collaboratively: you’ll have an understanding that great experiences come from collaborative decision-making with other disciplines. You’ll build strong working relationships with peers and stakeholders to act in our merchants’ best interests. Be self-directed: Shopify is at the intersection of two exciting industries, tech and commerce. Every day is different and we thrive on ambiguity. You’ll adapt to shifting approaches, situations, and priorities, and use your experience and judgement to create the best possible solutions. Here's how to apply If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Nora and include a link to a few samples of your work you’re proud of: portfolio of UX research studies, publications, or whatever represents what you do best. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply .
Shopify Ottawa, ON, Canada
Nov 09, 2017
Ottawa As an Agile Business Analyst in Support within Shopify you will be a member of the Support Operations team that defines, build new systems, implement new tools and delivers new features and functionality to improve the overall work activities of our internal stakeholders. At the end of the day, our goal is to create products that promote productivity, quality and innovation across our teams. You will be responsible for identifying, assessing, and documenting business requirements; recommending business priorities, and advising the business on options, risks, and costs. You will analyze the impact of proposed solutions holistically, develop use cases to explain/demonstrate business requirements/specifications to developers, builders and UI/UX teams, and contribute a business or process perspective during design reviews. You will be responsible for delivering various project related artifacts throughout the Software Development Lifecycle. You will assist, own and ensure that documented requirements and corresponding process flows can be easily translated into test plans and test cases, and ensure that the testing process covers all identified scenarios and use cases. You will triage defects and bugs related to assigned projects. As an Agile Business Analyst, you will need to have: Customer advocacy attitude. Look at every problem and our solutions in the eyes of our customers, be it internal or external. Strong understanding of the complete software development life-cycle. Hands-on experience in product management and business analysis. Experience in coordinating with Business Relationship Managers, Project Managers, DevOps, and UI/UX teams. Practical knowledge of Agile/Scrum. Requirement gathering and heavy time management experience is critical. Responsibilities : Work with key stakeholders such as Business Relationship Managers, Project Managers and Business Stakeholders to identify the solutions that meet their needs. Participate in gathering and analyzing of internal business requirements by means of interviews, workflow analyses and facilitated discussions with business users. Translate users' business requirements into detailed functional designs for development, testing and implementation. Collaborate with stakeholders on the evaluation of the feasibility, effort and costs to implement requirements. Define user stories and acceptance criteria. Identify and communicate risks and issues impacting business rules, functional requirements and specifications. Functionally decompose complex problems into simple, straightforward solutions and ability to present recommended solutions to all levels of the organization. Participate in managing the scope of applications and related changes. Assist quality assurance with functional test case reviews. Provide direction for testing of new functionality. Participate in the creation of user manuals and training materials, and may assist with user orientation and training. May serves as a liaison between engineering, DevOps, UI/UX, Knowledge Management and other teams during the development and deployment process. Effectively resolve problems and roadblocks before they occur. What you need to succeed: Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics or equivalent experience in a related field. Must have 5+ years of technical Business Analysis experience within a SDLC, understanding of business modeling concepts and business application development. Have experience in Waterfall / Agile SDLC Understanding of Cloud technologies and its core components Experience performing detailed data analysis, including ability to create, run, and modify SQL queries. Have excellent communication, interpersonal, and analytical skills Have the ability easily assimilate information and learn new applications and processes Advanced knowledge of process flow charting tools like Visio Have a solid ability to analyze complex system requirements and present findings to both internal and external stakeholders in a simple and comprehensible manner Have excellent writing skills, with solid experience in writing functional and technical specification documents and detailed user stories. It'd be nice if you had: Experience with Machine Learning or Statistical data analysis. Experience with methodologies such as Unified Modeling Language ("UML") and Rational Unified Process ("RUP") and prepares detailed specifications using case statements and related documentation. Experience with worksheets /data sets, writing VLOOKUP formulas, manipulating data with PivotTables, and visually presenting results. Good understanding of the defect management and resolution process. Please address your cover letter to Simon. Applications will be accepted until November 23rd.
Shopify Ottawa, ON, Canada
Nov 09, 2017
Ottawa, Toronto, Waterloo Shopify is a commerce platform with the mission to make commerce better for everyone. It currently powers over 500,000 merchants in more than 175 different countries. Supporting us and our merchants are our Shopify Partners, an ecosystem of businesses who help us expand our offering as a platform. As a CRM Business Analyst, you’ll play a pivotal role in the implementation of Shopify Partners’ instance of Salesforce. This is an exciting and critical phase of our growth as an organization. We’re looking for an experienced CRM Business Analyst who has led projects from early stage business requirement gathering all the way to implementation, and beyond. If you’re a self-starter, with in-depth knowledge of project management, CRM architecture and operational data analysis, who can think logically and creatively, and are ready to dive into the problems we’re solving, we want to hear from you! You’ll get to do things like: Consult with internal Partners teams across the company to implement, administer, and enhance the CRM platform based on strategic analysis of their business requirements. Flex those problem solving muscles and leverage the resources at your disposal to get shit done. Be part of the PMO team and partner with business stakeholders and platform team to get shit done. Help shape the long term vision of the Shopify Partners tech stack. You’ll need to be able to: Frame business questions in operational and analytical terms; translating business requirements into datasets, analyses, workflows and project briefings. Engage with internal and external stakeholders to gather/analyze requirements and map them to solutions that leverage Salesforce.com functionality. Frame business questions in operational and analytical terms; translating business requirements into datasets, artifacts, analyses, workflows and project briefings. Capture, develop and maintain functional, non-functional and technical requirements, and design integration specifications. Coordinate the rollout of new tools and systems including delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources. Use your expertise, persuasion and negotiation skills when recommending solutions applicable to the long-term strategy of the business. Use analytical/technical expertise to translate issues into action using the full Salesforce toolset including custom objects and fields, validation rules, workflows, etc. Identify data issues and coordinate between business, data and product team to resolve them. Play a critical role during upgrades and releases to the system, including testing, participation in change management, and execute deployments. Effectively handle multiple tasks and projects simultaneously. Reasonably estimate the time for tasks and then meet deadlines set by those estimates. It’d be great if you have: 2+ years of experience in a business analyst role Solid understanding of architecture and system integration Experience in data visualization and BI tools (ie: Tableau, Mode) Strong knowledge of project management methodologies and practices Proven ability to be strategic and creative in leveraging people/process/data/technology to solve complex business problems. Excellent written and verbal communication skills as well as relationship building skills. APEX and Visualforce page development experience or at least understanding of the role they play. Experience working and building within SalesForce Lightning. Familiarity with 3rd party tools (i.e. Hubspot, ExactTarget, Zendesk & other relevant marketing automation tool). Keen understanding of the entire customer journey (sales, professional services, customer success, support). Authentic curiosity, love learning and improving your skill set. If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Simon. Applications will be accepted until November 23rd, 2017. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your background is this close to what we’re looking for, please consider applying.
Shopify Ottawa, ON, Canada
Nov 02, 2017
Ottawa We realize that this is a bit of an unusual title to find on a careers page, but we wanted to try something a little different. When you've only been in your career a few short years, it can be tricky finding or knowing exactly what it is that you want to work on. Searching for and finding a team with great mentors and the opportunity to learn and grow your skills can seem like a job in and of itself! Shopify is the world’s fastest growing commerce platform and we have no plans to slow down! We’re on a mission to scale our platform while simultaneously improving performance, reliability, and resiliency. To do this, we need the help of dedicated, methodical, and versatile developers! We've listed some of our team who are looking to grow - take a gander and if any of these teams seem particularly interesting, we'd love to hear from you! Merchandising ?? Merchandising is the work a merchant does to decide what products they are going to sell, what price they will sell them for, how they will look to customers, what other products they be grouped with, where they will sell them, and when they will be sold. Partnerships ? Partnerships is focused on building solutions to help start, simplify, and scale the businesses of all partners and merchants working with the Shopify platform. We build, scale and operate systems in all shapes and sizes. From mission-critical merchant-facing services like the App Store, Theme Store to the home and dashboard for the Shopify Partner program, to various system integrations developed with strategic-partners such as Google, Uber and Intuit. Home ? Home is the first area a merchant sees after logging into their Shopify Store and is a super impactful part of the Shopify platform for each and every merchant. The home team builds the cards powered by our data infrastructure that give merchants insights into how to build a successful business. Home also builds the platform for other teams to hook their features and insights into the home feed. Logistics ? Logistics helps merchants get orders to their customers quickly and efficiently, which can be quite a puzzle! There are huge development challenges in this domain, from building the best bulk order management system the world has ever seen to changing our fundamental data models to power merchants of increasing complexity. Risk ? Risk at Shopify is responsible for building the scalable systems that detect and prevent fraud for our merchants and their customers. They build automated systems that scale machine learning to analyze customer behaviour, incoming orders and financial transactions. Mobile Enablement? Mobile Enablement at Shopify is focused on ensuring that every feature available on the web for merchants is also available on mobile. We own, build and support APIs to make this happen. We do this in partnership with mobile developers and designers at Shopify - and we sit at the intersection of many teams, and get to see the product from many perspectives. We are very excited about GraphQL as an alternative to REST and are using it exclusively. The ? ‘s you will use include: Ruby on Rails, JavaScript, React, MySQL, Bugsnag, Splunk, DataDog and more! You don't need to know all of these, but should be great at one of these programming languages. Shopify uses Ruby so be ready to get up to speed ? Interested in applying? That's great! If you’re interested in joining us, click the “Apply now” button up in the corner. And remember, we really want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail as you'd like in your cover letter- we do love a good story. ? ? Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Oct 30, 2017
Ottawa, New York, Toronto Shopify has redefined commerce, raising the standard for how companies of all sizes sell and ship their products online and off. We strive to make commerce better and accessible for everyone by eliminating operational barriers so entrepreneurs have the tools to thrive and compete against big brands. We are looking for someone to join our Shipping Services team as a Senior Product Marketing Lead, driving global growth for all the total platform Shipping value. You have a passion for marketing, are very data-driven, can create and execute a global vision for growth, and can strategically position new and existing products. You’ll need to have: 7+ years in a marketing, product marketing, or product role A strong understanding of marketing B2B and B2B2C SaaS products Experience helping drive global business and product strategy Experience marketing to the small business market Experience with a growth company or a growth business within a non-growth company A strong interest in becoming a product expert, and a passion in the latest technologies Experience using data/analytics to measure the impact of your work in the context of the total business strategy The ability to thrive in chaos and think quickly on your feet Excellent communication and organizational skills with great attention to detail A resourceful attitude and negotiation skills - you'll be working with a lot of different teams across Shopify and external partners It'd be great if you also had: Experience working in ecommerce Experience working in the shipping and/or fulfillment industry Experience using Shopify or any ‘like’ eCommerce platforms is a plus You'll get to do things like: Help lead and define global strategy for driving platform-wide growth for Shipping Services Influence the products we’re building through market analysis, competitive research and developer feedback Launch and drive adoption of merchant and consumer facing products by defining the target segments, messages and channels Work across teams including Product Management, Marketing, Ops, Support and Sales to drive growth success Drive cross-functional alignment through product development and creatively execute the go to market process, tracking success metrics accordingly Own reporting and analysis of product marketing metrics, drive for results with the use of data Develop product positioning that differentiates products and features by understanding merchant and partner needs, product roadmap, market trends, and competitive forces Here's how to apply: If you're interested in this position please click "Apply Now" and we'll be in touch with you. Please make out your cover letter to Greg Thorpe and let us know why you're interested in working at Shopify. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Oct 26, 2017
Ottawa We’re looking for an information architect with strengths in content strategy to help design and structure information experiences and create interface content for Shopify merchant analytics. This position requires a deep understanding of the role information architecture (IA) plays in the UX design process, and experience working on complex IA projects. This isn’t a marketing or social media role. The merchant analytics team’s mission is to build the best place for merchants to find meaning, insights, and data about their business, using hundreds of data points to inform business performance. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 250 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow. We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Information architects at Shopify: Plan navigational approaches, think through language from a system perspective, and define information architectures across complex products Develop and implement taxonomies and faceted classifications Create wireframes, content hierarchies, IA diagrams, and use cases for web and mobile Use data and analytics from multiple sources to inform taxonomy, classification, navigation, and patterns Conduct usability testing via card sorting, tree testing, and user interviews Collaborate with designers, developers, researchers, and product managers to create products that help merchants improve their businesses Brainstorm, plan, and contribute to developing new features, and continuously improve what we have today Use qualitative and quantitative research to make informed product decisions Working as a part of the content strategy team: Write clear, concise content that makes our product interfaces easier to use Discuss and validate their content recommendations Evolve and build the editorial and voice and tone across our productsAdvocate for the role content plays in product design across the companyEmpower everyone who works at Shopify to write their own great content by contributing to training, learning resources, and other support opportunities You should have: Knowledge of common IA techniques, including diagramming, use cases, data flows, and wireframing. Experience with IA tools such as Omnigraffle, Sketch, Balsamiq, and other mapping and wireframing tools. Experience working with cross-functional teams including UX designers, researchers, and engineers. Worked in a content role where you've had to write and structure language to respond to audience needs. A portfolio of work you've done, including IA and interface content or microcopy A foundational understanding of user-centered design techniques and how to apply them. It’s a bonus if you have experience working on data visualization or analytics-related problems A foundational understanding of user-centered design techniques and how to apply them. It’s a bonus if you have experience working on data visualization or analytics-related problems What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. If you really want to stand out, sign up for a free trial of Shopify and build a store. Share the link with us so we can take a look. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. If you have an online portfolio, feel free to link to it. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Oct 24, 2017
Ottawa, Toronto We’re looking for an experienced taxonomist to lead the practice at Shopify. This position requires deep understanding of taxonomy and ontology development practices. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Our team is made up of over 150 designers, content strategists, researchers, and front-end developers across 5 offices. We believe in testing, iteration, and in giving people the room to experiment and grow. We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. As a taxonomist at Shopify you: Work with various teams to build and refine our classification system from the ground up Undertake iterative evaluation of the existing taxonomy based on data, UX, and business priorities Develop a scalable taxonomy system that covers the all product areas of Shopify Push content strategists and people across the organization to constantly improve the taxonomy Develop artifacts, concept models, site maps, user flows, and wireframes that inform the taxonomy Have an conceptual and technical understanding of search and tagging systems Use qualitative and quantitative research to make informed taxonomy decisions Collaborate with designers, developers, researchers, and product managers to improve their understanding of the taxonomy system so they can contribute to it. Advocate for the role taxonomy plays in product design across the company Stay on top of technology products and reverse engineer other products’ taxonomy systems to identify opportunities to improve Shopify products Nice to have: Technical understanding of markdown and markup You should have: At least 3 years of taxonomy experience, some of it in a complex platform environment Experience working with cross-functional teams including UX designers, researchers, and engineers Experience with large scale taxonomies Samples of your work to share Created, implemented, and maintained a taxonomy library across an organization A foundational understanding of user-centered taxonomy techniques and how to apply them It’s a bonus if you have experience leading people or projects What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy—we don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Oct 23, 2017
Ottawa or Remote The Shopify Partner Education Team is searching for an extraordinary individual to join as an Education Technical Writer. Your role will be to create highly compelling educational content, including courses and exam, to help our Partners to develop their technical skills, expand their knowledge, and become more proficient in their day-to-day work. You’ll be writing courses in various formats to teach our technical best practices, and grow our Partners’ knowledge of the Shopify platform. Whilst the focus of this role is written content there will also be opportunities to contribute to other projects, such as screencasting tutorials, in-person workshops or video production. We need someone who is knowledgeable, resourceful, and ready to make an impact! You'll be working on: Writing crystal-clear, user-centred help content that's based on internal expertise, work experience, feedback, support data, UX research, and hands-on testing. Developing curriculum and written course content. Drafting knowledge checks (quizzes) and certification exams question. Building relationships across Shopify's product, UX and Marketing teams so that you can liaise effectively with stakeholders and subject matter experts. Working with existing documentation and technical writers to correct errors, keep up with product updates, and increase the visibility of educational content. Scavenging useful bits of information from various sources and knowledge bases, revising it to ensure alignment with our audience and purpose. Secondary things you'll be working on: Help develop learning material using various mediums: study guides, exercise booklets, interactive modules, screencasting tutorials, video courses, in-person workshops etc. Researching and surveying partners to better understanding their need, help them accomplish their goals and grow their businesses on Shopify. Stay abreast of current trends/innovations in technology and education. You'll need to have: A demonstrative background in UX/development and a passion for technical writing Excellent written skills in English and experience with technical writing for engineers and developers A proven record of publishing technically-focused articles, blogs or courses which General knowledge of front and back end development, including working with web APIs. Working knowledge of standard programming languages: JavaScript, HTML, Markdown and CSS and PHP. A deep knowledge of the web industry, trends and programming best practices An appreciation and understanding of modern web development tools, protocols, and frameworks. The skills and technical depth to write clear, accurate, and useful technical documents A demonstrated ability to document features, functions and products to the highest standards of clarity, accuracy, and conciseness The ability to convey technical content in a way that is trustworthy reliable, usable, goal-oriented and direct The ability to research internal and external resources and advocate the best toolsets and workflows for developers using the Shopify platform An understanding of the nuances between communication for marketing and educational/technical purposes A strong consideration for audience (users or learners); a desire to understand their needs and pain points A collaborative mindset coupled with the ability to work independently and effectively with minimal supervision. A high level of flexibility, persistence and dependability A willingness to self-manage your compliance with in-house editorial standards and style guides The ability to complete work with set deadlines; the ability to switch focus and prioritize work on your own initiative The confidence to try building an app and develop a theme on the Shopify platform, and the ability to reflect on and document your experience High standards, an obsessive eye for detail, and a strong sense of ownership A passion for education, and helping our Partners achieve their best work It would be nice if you have: Experience as a full-stack developer Expertise with server-side web application development with Ruby (Rails or Sinatra) Experience developing educational content (learning outcomes, learner needs and curricula) Experience with item writing and developing high-quality assessments Familiarity with learning management systems, and interactive learning software Experience in developing on Shopify, or other e-commerce platforms Knowledge or experience working as a freelancer, or within an agency In-depth technical knowledge of Shopify themes and app development Humility and a highly-developed team ethic An interest in the different ways that people discover and process information If you’re interested in helping us shape the future of E-Commerce at Shopify, click the “Apply Now” button to submit your application. Please address your application to Janeffer. This posting will remain up until November 3rd, 2017. Candidates will be contacted in the weeks following. Shortlisted candidates will be asked to perform a writing task as part of the selection process. Along with your application include a sample of your writing or a link to your online portfolio. If you have developed any educational content, include the links if they are public. We’re always looking to improve our tech education strategy. We’re more excited by practical experience and passion for learning than by academic credentials, and above all we want motivated and creative individuals that truly love what they do. If that’s you, and you want to work in a fast pace and open development environment, come join us at Shopify! Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity
Shopify Ottawa, ON, Canada
Oct 23, 2017
Ottawa or Remote As a senior course writer, you will help write, design and develop educational content for Shopify’s Partners – a varied group of agencies and freelancers. Your role will be focused on writing and maintaining course material. You’ll also help shape and structure the curriculum for the new education and certification program. The focus of your role will be to identify learning needs and develop corresponding content using the most effective and engaging formats. The ideal candidate will have strong writing expertise, and a passion for education. You'll be working on: Develop curriculum and written course content. Draft knowledge checks (quizzes) and certification exams question. Perform periodic content review to ensure all courses are up to date. Ensure all material content is clear, accurate, and consistent - to best serve the purpose of educating partners. Monitor the LMS (learning management system) data to tweak and refine content, and address feedback to improve clarity. Secondary things you'll be working on: Consult internal subject matter experts – from technical and business backgrounds – to help develop, review, and refine educational material. Perform reviews to ensure content reflects current industry standards as well as Shopify’s best practices and include all latest features/releases. Apply instructional design and adult learning principles to produce informative, yet highly engaging content. Help develop learning material using various mediums: study guides, exercise booklets, interactive modules, screencasting tutorials, video courses, in-person workshops etc. Stay abreast of current trends/innovations in technology and education. You'll need to have: Advanced writing skills, proven writing experience. The ability to write clearly and persuasively; and the ability to adjust writing style based on audience and purpose. A strong grasp of content strategy fundamentals and editorial principles (style, audience, voice and tone, etc. A true passion for education and communication. A start-up attitude: passion and drive, coupled with the ability to solve problems creatively. A generalist approach and an interest in wearing many hats. Detail orientation, with strong time management and prioritization skills. The ability to complete work within set deadlines without compromising work quality . A collaborative mindset coupled with the ability to work independently and effectively with minimal supervision. High comfort level with technology and ability to quickly learn and utilize new software applications. A high level of flexibility, persistence and dependability. It would be nice if you had: Experience developing custom educational content and curricula. Understanding of education industry standards, and knowledge of trends with a focus on e-learning. Prior experience in Instructional Design, Adult Education, Performance Consulting or similar area of study Demonstrated experience with content management systems (CMS), e-Learning technologies, interactive learning software and learning management systems (LMS). Expertise in using Adobe products such as Captivate, Photoshop, and Illustrator, InDesign. An understanding of fundamental UX principles. Demonstrated aesthetic and design composition abilities to create compelling content. Familiarity with video editing, voice-over and screencasting tools. If you’re interested in helping us shape the future of E-Commerce at Shopify, click the “Apply Now” button to submit your application. Please address your application to Janeffer. This posting will remain up until November 3rd, 2017. Candidates will be contacted in the weeks following. Shortlisted candidates will be asked to perform a writing task as part of the selection process. Along with your application include a sample of your writing or a link to your online portfolio. If you have developed any educational content, include the links if they are public. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Oct 20, 2017
Ottawa Understanding a merchant’s future potential is critical to Shopify’s unfolding vision. Traditional commerce systems focus on risk, but Shopify cares about the full spectrum of value. The Risk team at Shopify is responsible for building the scalable systems that detect and prevent fraud for our merchants and their customers. They build automated systems that scale machine learning to analyze customer behaviour, incoming orders and financial transactions. We’re looking for Software Engineers to continue building and scaling this system. The Risk team makes the product as resilient as possible, making it easy for merchants to make commerce better. We need to provide each merchant with the right services and the right level of support in order to help each of them be successful. You and your team will design and implement backend and infrastructure systems that use the full range of data available to Shopify to assess risk to our merchants. Your team will be responsible for growing the development team to enable Shopify and merchants to reach their full potential. What you’ll need to have to tackle this role: Awesome programming skills Experience with Ruby on Rails or the desire to learn it quickly Ability to learn new languages, software, frameworks and APIs A strong commitment to quality High motivation in improving your skills as well as of the members of your team It’d be pretty cool if you had: Experience with developing high scale, high availability systems Experience working in Risk/Fraud protection Experience with Python. We usually don't code in Python but being able to read it would be an asset How to Apply ? ➡️ ? If you’re interested in helping us shape the future of payments and commerce, click the “Apply Now” button to submit your application. Please address your application to Rodrigo . Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.