Shopify

44 job(s) at Shopify

Shopify Ottawa, ON, Canada
Aug 18, 2017
Full time
Ottawa Duties include microwaving Pizza Pops, separating foods by colour on plates, and helping employees punch straws into their apple juice boxes without squirting any into their eyes (Just kidding! You'll get it if you've looked at Reddit Ottawa lately). :) If you were to think of a list of "best culinary jobs in Ottawa," I think this gig would be a front runner. Don’t believe me? Read on. Shopify is growing crazy fast, and that includes our culinary team. Now we’re at the point where we need another First Cook. Someone who will be excited to create amazing meals in a fully-equipped kitchen at the Shopify Headquarters in Ottawa… for more than 850 employees every day. The keyword here is “create”. When Sarah (Sous Chef) and I (Jane - recruiter for internal operations at Shopify) met to talk about this role, I asked her to tell me why people would want to work on this team and she said that this person will have creative control over the work they’re doing and they’ll need to be excited about it. The role isn’t about making someone else’s recipes all the time. This is your domain - but like in any great kitchen, teamwork is still of the highest importance. You’ll get the tools and products you need to create, but it’s up to you to make it happen. Nobody is holding your hand in this role. Also, the hours are 2pm-10pm Monday-Friday. To be successful in this role, you'll need to have: 5+ years professional cooking experience, including management A large repertoire of culinary knowledge Ability to prepare a variety of dishes without supervision Excitement for the work you’re doing Resourcefulness You’ll be responsible for: Creating meals from scratch on a daily changing menu for the hot line Creative input on all menus Keeping a clean, organized and sanitary workspace at all times Proper storage and rotation of all products Break down, shut down and cleaning at the end of your shift A few other great things about working with our culinary team: Wonderful employee perks Health/medical/dental benefits Consistent, full time hours Working weekends or holidays is super rare
Shopify Ottawa, ON, Canada
Aug 16, 2017
Ottawa, Toronto Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 500,000 merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets. We are looking for someone to join our Research & Development group as a Product Operations Lead. In this role you would stay in constant contact with different product groups at Shopify to build a cross-company view of what is getting built where, which teams and projects are launching, and who needs more help. You would advise Product Directors, Finance, HR, and other teams across Shopify on product strategy and people allocation decisions.   Unlike a project manager, you wouldn’t get into the weeds of how things get done day-to-day, but you would embed yourself with product groups to assess and implement process or tools to facilitate cross-team communication and provide visibility to product delivery. You would develop interaction points between R&D teams (Product, Engineering & UX), and support the business operations functions to ensure alignment throughout the organization. You’ll need to have: Passion for rolling up your sleeves, thriving in organized chaos, and being resourceful to get shit done Experience working with product management, including roadmap prioritization, metrics, etc. Comfort in leading conversations with senior leadership on the effectiveness of R&D organization Strong systems & reporting skills (e.g. exceptional SQL and Excel skills) Natural ability to analyze metrics that inform the success of products Strong facilitation skills to get everyone in the same room Be proactive and relentless: capable of seeking information independently, solving conceptual problems, and corralling resources and delivering results Ability to craft and implement light-weight processes that scale efficiently Great organizational and interpersonal skills, with proven success building relationships across all levels It’ll be nice if you also had: Background in Product Management, Program Management, or Engineering Experience working in tech, consulting, or an operational capacity You'll get to do things like: Coordinate R&D resources, in order to effectively execute Shopify's R&D projects Work with product managers to ensure appropriate planning of project prioritization and timing Evaluate existing Product, Engineering, UX and cross-team processes to improve ability to ship specified scope on time at high quality. Develop a detailed project plan to track progress Coordinate document creation for critical business reviews Be the main point of contact with multiple stakeholders (Product Marketing, HR/Finance, etc.) when discussing headcount, systems and tools needs for particular R&D projects  Monitor tools to ensure that relevant status and information is up to date Here's how to apply: If you're interested in this position please click "Apply For This Job" and we'll be in touch with you. Please make out your cover letter to Heather and let us know why you're interested in working at Shopify. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 16, 2017
Ottawa We’re looking for an individual to lead our Partnership Data Analytics team. Our Partnerships team helps agencies and freelancers grow their business with Shopify. They’re an integral part of Shopify’s global strategy to become the backbone for all commerce. You’ll be helping the team to work more effectively with the over 100,000+ partners in our ecosystem. Leading a team of Data Analysts and Data Engineers, you’ll enable them to expand existing relationships while nurturing high potential leads to become more active. Together, you’ll leverage our massive data assets to inject as much data-driven insight into all aspects of our Partnership ecosystem as possible. Your leadership will help guide the team in providing value and insight, ensuring that they have the mandate to shape decision making in order to deliver the best possible outcome.  Things you’ll need to succeed in this role: Analytics expertise -- You’ll need to be amazing at coming up with new, meaningful metrics to measure success against our varied Partnership initiatives, and equally strong at making sure the data needed to support those metrics is instrumented, processed, and presented back to the team efficiently, accurately, rapidly, and beautifully. Well-balanced skills -- People have trouble pinning you down. Both business and technical teams claim you as their own.  You are equal parts technical and functional (and both are exceptionally strong), and you are equally comfortable and effective at presenting to technical or business leaders. Passionate about business strategy -- Shopify’s Partners are a huge part of the way we do business.  You’ve experienced and thrived in similar channel-related environments and have a knack for working with business users that are responsible for top-line growth. Team Development – You’ll need a demonstrated track record of attracting top data/analytics talent, developing those people to make them even better, and managing the growth (and reduction) of teams. It'd be great if you have: Large-scale data-platform tools: Data Storage and Access: HDFS, Presto Data processing/integration: Python, Kafka, Spark Analytics Datastores: AWS Redshift, GCP BigQuery Visualization: D3, Mode Analytics, Tableau Analytical techniques:  Regression: linear, multivariate ANOVA Chi Square tests Experimentation: A/B test design and analysis, quasi-experiments Attribution-modeling NLP Forecasting Cloud platforms:  Google Cloud Platform (GCP), AWS If you’re interested in helping Shopify shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Alan Gordon. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 16, 2017
Ottawa We’re looking for an experienced UX-focused content strategist to plan and create interface content for Shopify merchant reporting. This position requires deep understanding of the role language plays in the UX design process, and experience working on complex information architecture (IA) projects. This isn’t a marketing or social media role. Shopify merchants use hundreds of data points to understand how their businesses are performing. Making sense of all that data is one of their biggest challenges. The merchant reporting team’s mission is to build the best place for merchants to find meaning, insights and data about their business. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 200 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow.We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Content strategists at Shopify: Write clear, concise content that makes our product interfaces easier to use Discuss and validate their content recommendations Collaborate with designers, developers, researchers, and product managers to create products that help merchants improve their businesses Evolve and build the editorial and voice and tone across our products Brainstorm, plan, and contribute to developing new features, and continuously improve what we have today Use qualitative and quantitative research to make informed product decisions Plan navigational approaches, think through language from a system-perspective, and define information architectures across complex products Advocate for the role content plays in product design across the company Empower everyone who works at Shopify to write their own great content by contributing to training, learning resources, and other support opportunities You should have: At least 3 years of dedicated content strategy experience in a product-focused environment. Specific experience working on improving the information architecture of a website or product, and knowledge of common IA tools and techniques Experience working with cross-functional teams including UX designers, researchers, and engineers Worked in a content role where you've had to write and structure language to respond to audience needs A portfolio of work you've done. It's a bonus if you have samples that show interface content or microcopy Created, implemented, and maintained content standards across an organization A foundational understanding of user-centered design techniques and how to apply them. It’s a bonus if you have experience working on data visualization or analytics-related problems What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. If you really want to stand out, sign up for a free trial of Shopify and build a store. Share the link with us so we can take a look. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. If you have an online portfolio, feel free to link to it. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 15, 2017
Ottawa We’re looking for an experienced UX-focused content strategist to plan and create interface content for Shopify merchant reporting. This position requires deep understanding of the role language plays in the UX design process and experience working on information architecture (IA) projects. This isn’t a marketing or social media role. Shopify merchants use hundreds of data points to understand how their businesses are performing. Making sense of all that data is one of their biggest challenges. The merchant reporting team’s mission is to build the best place for merchants to find meaning, insights and data about their business. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 200 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow.We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Content strategists at Shopify: Write clear, concise content that makes our product interfaces easier to use Discuss and validate their content recommendations Collaborate with designers, developers, researchers, and product managers to create products that help merchants improve their businesses Evolve and build the editorial and voice and tone across our products Brainstorm, plan, and contribute to developing new features, and continuously improve what we have today Use qualitative and quantitative research to make informed product decisions Plan navigational approaches, think through language from a system-perspective, and define information architectures across complex products Advocate for the role content plays in product design across the company Empower everyone who works at Shopify to write their own great content by contributing to training, learning resources, and other support opportunities You should have: At least 3 years of dedicated content strategy experience in a product-focused environment. Specific experience working on improving the information architecture of a website or product, and knowledge of common IA tools and techniques Experience working with cross-functional teams including UX designers, researchers, and engineers Worked in a content role where you've had to write and structure language to respond to audience needs A portfolio of work you've done. It's a bonus if you have samples that show interface content or microcopy Created, implemented, and maintained content standards across an organization A foundational understanding of user-centered design techniques and how to apply them. It’s a bonus if you have experience working on data visualization or analytics-related problems What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. If you really want to stand out, sign up for a free trial of Shopify and build a store. Share the link with us so we can take a look. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. If you have an online portfolio, feel free to link to it. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa At our core, Shopify is about people: merchants, customers, and employees. All we do, from coding, design, engineering, and support, are human interactions. Understanding people is tremendously important to building a company that lasts 100+ years. This is where People Analytics comes in. We are the R&D of HR. Shopify is our lab, where we seek to understand how we can drive and build a solid people platform — a platform to nurture, drive, and enable Shopifiers to find and have meaningful impact. This is a chance to change how we work and ultimately how Shopify works. Not every engineer or developer gets to see every day how their products get used up close. This is your chance to build systems that will positively impact the people you work with. We are building a data platform to collect, integrate, and analyze our HR data. We need to speed up how we find and respond to trends in engagement, learning, and feedback. We're laying the foundation for a platform that will bring value to every Shopify employee. Good skills to have: Experience building and managing data infrastructure, preferably with Python and Ruby Great organizational and interpersonal skills, especially when communicating with non-technical teams Experience working within Google Cloud Platform, Docker, and SQL databases Data analysis experience, preferably with Pandas Experience using data analysis and survey tools like Mode, Typeform, SurveyMonkey, and Tableau Experience with HR tools such as Workday, Lever, and Culture Amp would be a plus (but definitely not necessary) Here's how to apply: If you’re interested in helping us shape the future of commerce, click the “Apply to this job” button to submit your application. Please address your cover letter to Cam Davidson-Pilon. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa We’re looking for an experienced UX-focused content strategist to plan and create interface content for Shopify products. This position requires deep understanding of the role language plays in the UX design process and experience working on information architecture (IA) projects. This isn’t a marketing or social media role. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 200 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow.We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Content strategists at Shopify: Write clear, concise content that makes our product interfaces easier to use Discuss and validate their content recommendations Collaborate with designers, developers, researchers, and product managers to create products that help merchants improve their businesses Evolve and build the editorial and voice and tone across our products Brainstorm, plan, and contribute to developing new features, and continuously improve what we have today Use qualitative and quantitative research to make informed product decisions Plan navigational approaches, think through language from a system-perspective, and define information architectures across complex products Advocate for the role content plays in product design across the company Empower everyone who works at Shopify to write their own great content by contributing to training, learning resources, and other support opportunities You should have: At least 3 years of dedicated content strategy experience in a product-focused environment. Specific experience working on improving the information architecture of a website or product, and knowledge of common IA tools and techniques Experience working with cross-functional teams including UX designers, researchers, and engineers Worked in a content role where you've had to write and structure language to respond to audience needs A portfolio of work you've done. It's a bonus if you have samples that show interface content or microcopy Created, implemented, and maintained content standards across an organization A foundational understanding of user-centered design techniques and how to apply them. It’s a bonus if you have experience working on data visualization or analytics-related problems What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. If you really want to stand out, sign up for a free trial of Shopify and build a store. Share the link with us so we can take a look. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. If you have an online portfolio, feel free to link to it. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa We are looking for an experienced Front End Developer with experience or strong interest in Data to supercharge the way we consume data inside of Shopify. As a Data Visualization Developer, you would be using your knowledge of JavaScript and it’s evolving ecosystem of tools to create intuitive and innovative ways to consume data across the company.The way data is presented is often the key to delivering a powerful insight. Conversely, poorly presented data can lead to bad business decisions. You are the kind of person who has strong opinions on the matter, along with the skills to turn your ideas into products. Who we are looking for: An experienced Front End Developer with deep JavaScript experience. Comfort and ease with HTML, CSS, and good command of the DOM. A strong interest in Data, and a desire to bring data to life with visualizations. A wide breadth of knowledge of the JS ecosystem, and an ability to keep up with the latest best practices, tools, and frameworks. A good taste and keen eye for UI and UX. You care deeply about the products you put in front of your audience. Willingness to dive deep into any area and the motivation to truly master it. It’s a plus if you have: Previous experience developing data visualizations. Knowledge of SQL. Familiarity with best practices around visualizing data. Experience with D3, SVG, WebGL, or similar. Experience with back-end development using dynamic language (python, ruby), and integrating your work with web frameworks such as Rails. Building apps that are responsive, performant, and scalable. Here's how to apply: If you’re interested in helping us shape the future of Shopify, click the “Apply now” button to submit your application. Please address your cover letter to Denis. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa, Toronto We’re looking for an experienced lead or senior lead UX-focused content strategist to lead the content strategy practice at Shopify. This position requires deep understanding of the role language plays in the UX design process. This isn’t a marketing or social media role. About UX at Shopify The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 150 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow. We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Content strategy leads at Shopify: Write clear, concise content that makes our product interfaces easier to use. They push other content strategists and people across the organization to constantly improve the quality of their content Discuss and validate their content recommendations and model this skill for other people on the team Collaborate with designers, developers, researchers, and product managers to create products that help merchants improve their businesses Set up editorial and content review systems that helps the entire content strategy team improve their work Mentor and champion the work of other content strategists on the team Evolve and build the editorial and voice and tone across our products, and help evolve the content rules and standards in polaris.shopify.com  Brainstorm, plan, and contribute to developing new features, and continuously improve what we have today Use qualitative and quantitative research to make informed product decisions Plan navigational approaches, think through language from a system perspective, and define information architectures across complex products Advocate for the role content plays in product design across the company Encourage everyone to think holistically about the content experience and how it extends from product to touch points like the Help Center, blog posts, product landing pages, and emails Empower everyone who works at Shopify to write their own great content by contributing to training, learning resources, and other support opportunities You should have: At least 5 years of dedicated content strategy experience, some of it in a product-focused environment Experience working with cross-functional teams including UX designers, researchers, and engineers Worked in a content role where you've had to write and structure language to respond to audience needs A portfolio of work you've done. It's a bonus if you have samples that show interface content or microcopy Created, implemented, and maintained content standards across an organization A foundational understanding of user-centered design techniques and how to apply them It’s a bonus if you have experience leading people or projects, or have set up editorial and review processes or quality benchmarks What’s in it for you: A collaborative, creative environment where we value experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits such as a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Being part of a UX team that’s tackling design challenges on a global scale—we’re genuinely committed to making commerce better for everyone, no matter where they’re located or their experience level Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you want to help us shape the future of commerce, select Apply now to submit your application. Please include a few samples of your previous work. If you really want to stand out, sign up for a free trial of Shopify and build a store. Share the link with us so we can take a look. Write a cover letter that tells us a bit about yourself and why you’re interested in working at Shopify. Please address it to Amy. If you have an online portfolio, feel free to link to it. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa As a UX lead, you are responsible for the user experience quality of a Shopify product. You lead a multidisciplinary UX team of product designers, content strategists, user researchers, and front-end developers to deliver the best possible experience for our merchants. About UX at Shopify: The UX team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give everyone the chance to succeed as an entrepreneur. We help developers contribute their own products to our app ecosystem. We make commerce better for everyone. Our team is made up of over 150+ designers, content strategists, researchers, and front-end developers across 5 offices. The UX team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow. We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Responsibilities: Establish a user experience vision for your product and help your team achieve it iteratively Ship exceptionally high UX quality on your projects Develop baseline knowledge in all our UX disciplines (content strategy, research, design, and front-end development) and deep expertise in your product’s problem area (shipping, analytics, etc.) Work with the product manager and engineering lead on your projects to balance technical, business, and merchant requirements Help your team grow the soft and hard skills they need to ship better product Work with other UX leads to build a cohesive product and robust design system Anticipate staffing needs on your team and recruit for them Identify people and technical challenges on your team as they arise and solve them Skills and experience: You have demonstrated experience leading multidisciplinary UX teams to deliver high quality projects. You have deep expertise in one or more our of UX disciplines (product design, content strategy, user research, or front-end development) and you actively collaborate with team members and stakeholders outside your area. You take a holistic, user-focused approach to all your work. What you’ll get at Shopify: A collaborative, creative environment that embraces experimentation and learning Autonomy. We don’t believe in micro-management A healthy work-life balance with benefits like a gym allowance, parental leave, childcare benefits, flexible work hours, and catered meals to give you more time for the things you care about most Learning and growing with the best in the business and getting the support you need to do the best work of your career A culture that values authenticity, openness, and diversity Here's how to apply: If you’re interested in helping us shape the future of commerce, click the Apply now button to submit your application.  Send us a few samples of your work: portfolio, wireframes, UX flows, publications, or whatever represents what you do best. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa Shopify is the world’s fastest growing commerce platform and we have no plans to slow down. We’re on a mission to scale our platform while simultaneously improving performance, reliability, and resiliency. To do this, we need the help of dedicated, methodical, and versatile engineers. The Risk Operations team at Shopify is responsible for the day-to-day operation and sustainable growth of our payments services, fraud detection, and merchant compliance for all Shopify Payments merchants. This is a technical position which aims to support our analysts by developing, improving, and integrating tools used to catch fraudsters, ensure compliance, and protect our bottom line.  You'll need to have: Experience with Rails or the desire to learn it quickly Software development experience: proficient with software design patterns, code review, TDD, building and scaling user-focused web applications, etc. A strong commitment to quality Persistence and a love for problem-solving and troubleshooting It'd be great if you had : Experience with relational databases and SQL (we use MySQL) Experience working in Risk/Fraud protection You'll be working on things like: Writing back-end code in Ruby Collaborating with other designers, developers, and analysts Using TDD to write well-tested code Fixing bugs fast and taking your time to solve hard problems well Learning and growing constantly If you're interested in applying please address your cover letter to Dustin. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa As Shopify continues to grow, we face more and more challenges around information sharing within the company. We need to continue to communicate our work, learn from other teams, stay aligned, and feel connected - no matter what our scale is. We’re building tooling to help Shopifiers share information and updates, find the information they need to get things done, and stay connected with each other in an ever-growing company. Our internal tools are used every day by Shopify employees. We’re looking for someone to help us make sure that these tools are performant, accessible, and built for the long-term. For this role, you’ll need experience with; Building maintainable and scalable CSS, with familiarity in architectural patterns like BEM or SMACSS. Using JavaScript as a programming language, and having a good command of the DOM Collaborating with other developers to see features through from ideation to shipping. It would be great if you had experience with; Rails-oriented developer tools or integrating front end into a Rails application. Educating, scaling, or collaborating on new techniques, technologies, and processes within a company or community. Deep dives in specific client-side areas, for example animations, performance, accessibility. Collaborating on projects or providing mentorship on the stack you love. Providing highly effective code reviews and peer support. Critically evaluating a front end framework. What you’ll be working on; Collaborating with the team to build tools and features used internally by other Shopifiers. Bringing components and best practices from core Shopify into our internal apps. Building a long-term solution for sharing static assets across our internal apps. Ensuring our internal apps are mobile-friendly and accessible for everyone at Shopify. If you’re interested in helping us shape the future of commerce at Shopify, click the “Apply Now” button to submit your application. Please address your application to Greg Thorpe. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is *this* close to what we’re looking for, please consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa The CRM Administrator plays a vital role in the implementation of Shopify’s instance of Salesforce. This role is responsible for building and advising on the overall system configuration. This includes, design approaches, integrations, best practices and overall improvement of Salesforce. You will have the opportunity to work on cross functional projects supporting various areas of the business. This is an excellent opportunity to be part of an existing SFDC implementation which is expanding at a substantial rate throughout the business. If you have a genuine passion for CRM, customer service and problem solving we want to hear from you! What you'll be doing: Help plan how we scale Salesforce across the business; including system configuration, architecture decisions and integration with other tools Balance leveraging your past experience with learning our problem domain Perform analysis, administration, troubleshooting, problem resolution and testing Research, recommend and implement Salesforce-based solutions including 3rd party applications to enhance business processes Work with users on dashboard and ad hoc reporting creation and modifications Support and facilitate testing of new enhancements in alignment with internal business process requirements Maintain relationships with Salesforce and peer institutions Communicate new Salesforce releases and new functionality Provide change control management and assist in the development of interfaces to other internal business applications Work with the Data team to ensure necessary data is pulled into our data warehouse Mentor junior team members as they grow their Salesforce experience What success will look like: We have a CRM that is trusted as the source of truth for operational customer data  Our Salesforce users trust the infrastructure and the administration of the tool You have an in-depth understanding of our architecture decisions and how our instance is configured You understand the impact that all changes will have to our instance which allows you to offer feedback as a subject matter expert on future use of the CRM This Role Is For You If You: Are excited by how a CRM can improve the merchant and agent experience Are excited at the challenges hyper growth brings Have an attention to detail and take pride in the things you build Have a general curiosity about the problems we solve and a desire to hack on new ways to solve them Can demonstrate the ability to build custom applications, objects, formula fields, workflows and custom views Have experience with Lightning Experience Have the ability to develop and support reporting including dashboard and analytics Confident working with the native Salesforce data import tool Have a Salesforce System Administration certification roughly 2 to 4+ years experience as a Salesforce Administrator Please make your cover letter out to Dustin. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa Shopify has one of the largest front end architectures in the world, and our front end development team works on making our client-side scalable, approachable, and an exceptional experience for hundreds of thousands of shop owners across the world. Their goal is to make the complex approachable for merchants, and to enable the rest of our R&D organization to build UI of the highest code quality and best user experience possible. We’re looking for a Senior Front End Developer to join our Merchant Reporting team. Shopify merchants use hundreds of data points to understand how their businesses are performing. Making sense of all that data is one of their biggest challenges. Our team’s mission is to build the best place for merchants to find meaning, insights, and data about their business. You'll be working on: Building beautiful web applications that are responsive, performant, and accessible. Writing large-scale CSS and JavaScript and documenting components in our UX Style Guides Developing React components and managing data-flow using libraries like Redux, Apollo, GraphQL, etc. Creating data visualizations using Highcharts, D3 and other libraries. Ruby on Rails to add and modify controllers, models, views, etc. Learning the latest front end technologies and standards to ensure we are always using the best tools and techniques possible. Collaborating with other disciplines across engineering, UX, and Product to help develop front end solutions to merchant problems. Being an advocate throughout the company for great UX You'll need to have experience with: Developing large front-end applications that perform well on all devices using modern web languages and frameworks. Using Modern JavaScript as a programming language. Working with large amounts of data efficiently to transform and pipe it to the application front end. Modern web stacks (transpilers, linters, build and CI tools, etc.) Building maintainable and scalable CSS, using architectural patterns like BEM, SMACSS, or other. Write and maintain unit and integration tests for our views and components. Providing highly effective code reviews and peer support. Working in a cross-discipline environment with designers and other developers to suggest and critique ideas, and prototype early concepts. It would be great if you had experience with: Building reporting tools and data visualization. Rails-oriented developer tools or integrating front end into a Rails application. Developing React components, managing data-flow using libraries like Redux. Educating, scaling, or collaborating on new techniques, technologies, and processes within a company or community. Deep understanding of specific client-side areas, for example animations, performance, accessibility. Collaborating on projects or providing mentorship on the stack you love. Critically evaluating a front end framework About Shopify At Shopify, we care deeply about making commerce better for everyone. This mission began when our founders started an online business selling snowboards. Existing software was expensive and so hard to use that it made their dream of entrepreneurship feel impossible. So they changed their focus and started developing Shopify to enable anyone with something to sell to easily start, run, and grow their business. Today, Shopify empowers more than 377, 500 merchants from all over the world to succeed at entrepreneurship. Our mission is ambitious and we're always looking for great people to join us. How to Apply If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Greg Thorpe and include a link to a few samples of your work you’re proud of: a portfolio, code samples and/or Github account, or whatever represents what you do best. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa Our Business Analytics Team provides reporting, monitoring, and strategic advice to all areas of Shopify. They are the voice of data and support all aspects of our business, enabling them to make better informed decisions. We have dedicated groups of analyst that work with finance, marketing, product, support, platform and human resources. Our business analytics teams are completely full-stack, both in how they participate in decision-making at the leadership level, and in their technical competencies. What you'll work on: As a Data Analyst, you will work in a highly collaborative fashion as a core member of the Data Analytics Team to prioritize data collection, transformation, and advanced data analysis techniques. Working with Shopify’s finance team , you'll work closely with senior leadership to define and measure key metrics, promote new analytical techniques, question assumptions, and tell the story behind the numbers. As someone who thrives in a rapidly changing environment, you will develop a deep understanding of our data, tools, and processes. You’ll be an integral part of Shopify’s wider Data organization where we’ve built out a petabyte scale Hadoop cluster to make sure that every Shopifier can access the data they need to make better decisions. This includes empowering the 500,000+ merchants on our platform as well. With our goal of making commerce better for everyone, being a data-informed company includes enabling data-informed merchants ! You’ll bring the following abilities and experiences to your team: Minimum 2 years experience in a data analytics role Working knowledge of Python or other programming language Extensive experience analyzing data using SQL Experience with Tableau, QlikView, or similar data visualization tools Great organizational and interpersonal skills, with proven success building relationships across all levels App or front-end development experience a plus If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application.  Please address your cover letter to Phil Rossi.   Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa As a senior marketing designer at Shopify you’ll work for the leading cloud-based, multi-channel commerce platform used by small fashion boutiques, global brands, and everything in between. Shopify currently powers over 500,000 businesses in approximately 175 countries and thousands of users will see your work everyday – a tough but incredibly rewarding responsibility. The role The Partner Growth team focuses on growing the number of partners to support the growth of merchants. You’ll work directly with a diverse team of Marketing Specialists, Community Managers, Content Strategists, and Front-End Developers. They are focussed on experimenting with new mediums to grow the number of partners in the Shopify Partner Program, and creating compelling content to help partners succeed. You’ll work closely with marketing teams to build strategy and launch campaigns to increase traffic and conversions, producing content for both online and print/interactive experiences. Working on multiple types of projects, for various audiences, you’ll have to be good at managing your time and priorities as well as resourceful and flexible. As a senior designer you’ll be expected to tackle multiple problems at once and coach more junior designers in their craft. We are a friendly, collaborative team, who leave their ego at the door, focused on creating high-quality experiences that grow Shopify above everything else. You'll be working on: Evolving the visual identity of Shopify projects Championing brand standards and guidelines for Shopify Mentoring junior designers on the team Championing projects to ensure that they are progressing at a high quality Improving the effectiveness of the entire team through new tools and best practices You'll need to have: Familiarity with a data informed approach to design. You have experience optimizing campaigns for various objectives, using tools and resources needed to measure the success of design decisions (A/B testing tools, Google Analytics, etc.). You are motivated by results. The ability to prioritize simultaneous project requests from various teams by asking great questions to clarify, refine, and understand the scope of the problem you’re solving. The ability to adjust quickly to shifting approaches, situations, and priorities. A scrappy, resourceful approach to projects — you’re proactive and great at self assigning tasks. A passion for unpacking and solving complex problems where there are many dependencies and interactions with different systems or areas. A soft spot for the end user — advocating for them in all areas of your work is core to what you do. An understanding that great experiences come from collaborative decision-making with front-end developers, engineers, researchers, content strategists, and other disciplines. The desire to drive creative through an end to end UX process, including research, ideation, iteration, and validation. A distaste for lorem ipsum — caring about getting the copy right needs to be a priority. Proficiency with design & prototyping tools (Sketch, Photoshop, etc), as well as knowledge of HTML and CSS. A passion for solving design problems while wearing multiple hats and owning all facets of design (content strategy, wireframing, art direction, and interaction design). Exceptional UI abilities shown in an extensive portfolio of projects. Here's how to apply If you're interested in this position please click "Apply Now" and include a link to your portfolio/Dribbble/Behance in the links section. Please make out your cover letter to Nora. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa At Shopify, we recognize that after our people, our most important asset is our data.  With billions of annual customer visits and 10 years of aggregate ecommerce data, we are driven by the potential insights that our data can provide.  Our 500,000+ merchants process over $15.4 billion in gross merchant volume (annually) through our platform, and depend on us to deliver insights that enable them to grow their business.   Shopify's platform generates vast swaths of information. Used properly, this information can benefit both our merchants and our company. That's why we are building a series of high-quality data sets to support these decision makers. To do this, we're looking to add an experienced data modeller to our data platform engineering team. You'll need to have: Extensive software development experience - you are proficient with things like software design patterns, code review, test-driven development etc. Data modelling experience - you've demonstrated the ability to build real-world data sets from scratch and refactor existing ones Data warehouse experience - you are proficient in data warehousing concepts including facts, dimensions, and star schemas, and have a familiarity with the "extract, transform, load" process. Database experience - you have a familiarity with SQL query authoring, table design, database indexing, etc. Team work experience - you'll need to be comfortable working within and across teams, discussing solutions to problems, and supporting others in their goals. It'd be great if you have experience with: Python Spark Ruby on Rails Business Intelligence: defining metrics, understanding how data is used in reports You'll be working on things like: Understanding the reporting needs of the consumer of the data Working with core engineering teams as data sets are refactored, or built from scratch Implementing ETLs in our data pipeline (Python, Spark) Maintaining an end-to-end view of the data and how it is being used, to ensure we build the right thing Here's how to apply: If you’re interested in helping us shape the future of Shopify, click the “Apply now” button to submit your application. Please address your cover letter to Alan Gordon. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa We’re looking for product analysts to work on our core products (Shopify Capital and Shipping) to help drive informed business decisions at Shopify. But what characteristics are we looking for in our next product analyst? You craft narratives grounded in data on how our merchants are interacting with our platform and new features that we ship. You not only look at what has happened, but more importantly, what has changed in merchant behavior and then provide an Occam's razor style explanation. You are aware that difference audiences care about different elements and you tailor your narrative accordingly. You are scrappy in your execution but not in your thinking. You will be formulating hypotheses to drive usage/conversion, deploying A/B experiments, analysing results and drawing the right conclusions. You are partnering with Shopify product managers daily, and you are an advocate of using data to make better decisions. You are a self-starter but you also like to work closely with engineers, UI / UX, designers and product people, and who can do both analysis work and will have some experience building software. You will have a direct impact on the success of new features that Shopify ships and that excites you! You'll need experience with: Building narratives around merchant behaviour at scale using data that you collect and analyze Acting as a sparring partner to our product managers regarding the use of data in order to make informed product decisions Planning, executing and analyzing A/B experiments Automating recurring analysis requests Some skills you probably have are: 2+ years experience doing quantitative analysis preferably for an Internet-based company (ideally) BA/BS in Math, Statistics, Economics / Business, Computer Science, or other quantitative field. Advanced degrees preferred but not required Strong fluency in SQL and some development experience preferably in Python or Ruby Solid understanding of statistical concepts such as multivariate analysis, type I / type II errors, effect sizes and linear regression It'd be great if you also have experience with: Running your own (Shopify) online store (hint: sign up for a free trial) Analyzing large datasets using Redshift, Presto, Impala, Hive or Spark Building dashboards using BI tools such as Tableau, Looker, or Mode If you’re interested in helping Shopify shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Solmaz. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa We’re looking for an experienced senior designer to deliver high quality product experiences. You’ll own your projects from start to finish, and collaborate with a multidisciplinary team of designers, content strategists, user researchers, developers, and product managers to deliver the best possible experience for our merchants. About Shopify At Shopify, we care deeply about making commerce better for everyone. This mission began when our founders started an online business selling snowboards. Existing software was expensive and so hard to use that it made their dream of entrepreneurship feel impossible. So they changed their focus and started developing Shopify to help anyone with something to sell easily start, run, and grow their business. Today, Shopify empowers more than 500,000 merchants from all over the world to succeed at entrepreneurship. Our mission is ambitious and we're always looking for great people to join us. About UX design at Shopify The UX design team at Shopify is obsessed with enabling commerce at a global scale. We create tools that give even the most inexperienced entrepreneur the best chance to succeed. At the same time, we design solutions that help some of the world’s leading businesses manage enormous complexity. Making commerce better for everyone, no matter where they’re located or their level of experience, is our passion. It’s what we come to work every morning excited to tackle. Our team is made up of over 150 designers, content strategists, researchers, and front-end developers across 5 offices. Although everyone who works at Shopify is responsible for building great experiences, the design team has a special role in building understanding and empathy for merchants. We believe in testing, iteration, and in giving people the room to experiment and grow. We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environment. If this sounds familiar, we’d love to hear from you. Responsibilities: Apply your extensive experience with product design systems and principles to create new Shopify features Define, explore, and solve complex merchant problems Build a vision for your product area and help your team work iteratively towards achieving it Develop industry-leading domain expertise in your product’s problem area – shipping, inventory management, data visualization, etc. Ship valuable, high quality work without sacrificing speed Work with industry-standard tools and software like Sketch, Invision, and good ol’ pen and paper to define your work at low and high fidelity Help your teammates build context and strong decision-making skills Continuously broaden your knowledge in other UX disciplines. Contribute to and shape UX team culture You’ll be working on: Shipping high fidelity designs of new features and quickly prototyping solutions to visual and interaction problems Representing our merchants in product strategy and roadmap discussions Advocating for good user experience across our teams and our platform Contributing to our growing design system in an effort to cultivate a coherent look and feel across the entire Shopify platform Sharing and revising your designs based on UX research, merchant interviews and peer feedback You’ll need to have: A deep understanding of the end to end iterative UX product design process, including how to develop and use personas, job stories, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals Proficiency with current design tools including Sketch, Photoshop, etc. Passion for solving core product problems while owning all facets of a user experience (strategy, IA, art direction, interaction design and research) Experience collaborating with multiple disciplines including product, engineering, content, research, and more A deep empathy for the user UI abilities shown in a portfolio of live projects Here’s how to apply: If you’re interested in helping us shape the future of commerce, click the Apply now button to submit your application.  Send us a few samples of your work: portfolio, wireframes, UX flows, publications, or whatever represents what you do best. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. Other locations available include Montreal and Waterloo.
Shopify Ottawa, ON, Canada
Aug 11, 2017
Ottawa At Shopify we have one of the largest front end architectures in the world, and our front end development team works on making our client-side scalable, approachable, and an exceptional experience for hundreds of thousands of shop owners across the world. In addition to building and maintaining our HTML, CSS, and JavaScript architecture, front end developers build both new product features and developer-facing tools. Their goal is to make the complex approachable for merchants, and to enable the rest of our R&D organization to build UI of the highest code quality and best user experience possible. Shopify's Front End Development Team is working not only on improving the company’s product, but also on increasing their calibre over time. This is a long term vision founded on a number of practices — from encouraging individual autonomy and deep learning, to congratulating team members when they’ve done a great job. We want to continue to build a talented team of Front End Developers who will own their role, work hard to improve themselves and encourage others to do the same. You'll need to have experience with: Building maintainable and scalable CSS, with familiarity in architecture patterns like BEM, SMACSS, or other Using JavaScript as a programming language and having a good command of the DOM Working in a cross-discipline environment with designers and other developers to produce and vet ideas and prototype early concepts It would be great if you had experience with: Rails-oriented developer tools or integrating front end into a Rails application Educating, scaling, or collaborating on new techniques, technologies, and processes within a company or community Deep dives in specific client-side areas, for example animations, performance, accessibility Collaborating on projects or providing mentorship on the stack you love Providing highly effective code reviews and peer support Critically evaluating a front end framework You'll be working on things like: Writing large-scale CSS and JavaScript, documenting components in our UX Style Guides Using our Rails stack to integrate front end into the development lifecycle Building applications that are responsive, performant, and accessible Learning the latest front end technologies and standards to ensure we are always using the best techniques possible Collaborating with other disciplines across engineering, UX, and Product to help develop front end solutions to merchant problems Being an advocate throughout the company for great UX Learn full stack and front end development through peer mentorship and collaboration Here's how to apply: If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. Please address your cover letter to Monika Piotrowicz and include a link to something you're proud of: a portfolio, code samples and/or Github account. Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.