Royal Canadian Mint

The Royal Canadian Mint produces Canada's circulation coins and collector coins: gold, silver, palladium, and platinum bullion coins. It also offers gold and silver refinery and assay services.

Royal Canadian Mint Ottawa, ON, Canada
Apr 10, 2018
SUMMARY OF DUTIES : Under supervision and within the policies and procedures of the Royal Canadian Mint, in a teamwork type of operation, protect life, property and assets of the Royal Canadian Mint; conduct preventive patrols; provide threat and risk analysis; control and monitor access of pedestrian and vehicular traffic flows within the Mint premises; enforce security policy and regulations; respond to emergency situations, including fire and medical emergencies in accordance to established and recognised emergency plans and procedures; prepare and submit reports. LANGUAGE REQUIREMENTS : Reading Writingà Oral Interaction English B B B French B B B These positions must be staffed on an imperative basis. QUALIFICATIONS: Education and Previous Experience : College Diploma in Security Management (2 years) or University degree in a related field and previous security or law enforcement experience. Must have valid possession acquisition firearms license. Must have a valid First Aid and CPR certificate. Knowledge : Extensive knowledge in security and emergency procedures; knowledge in accident prevention and safety; investigative techniques; crisis intervention; contingency planning and disaster planning; knowledge in threat and risk assessment and problem solving. Abilities : Demonstrative ability to conduct security surveys, threat and risk assessments, incident reports; develop and implement security and crime prevention programs; co-ordinate the conduct of security and emergency awareness programs. Skills : Demonstrated skills in security and crime prevention programs, investigative techniques, first aid, CPR & AED; use of force and firearms safety; conduct of oral and written security briefings and reports; good communications and interpersonal skills during crisis intervention. à If you meet the qualifications, and if the above describes your abilities and interests, please forward your resume in confidence to careers@mint.ca. We thank all candidates who apply, however, only those selected for further consideration will be contacted. If selected for an interview or testing, please advise Human Resources if you require accommodation. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Apr 03, 2018
Reporting to the Director, Enterprise Applications the Project Manager, Release, Change and Deployment is responsible for overseeing and managing the packaging and delivery of software releases to the production environments. This includes the monitoring of release progress through the entire pipeline, assuring quality standards are consistently met at each stage gate and coordinating releases and teams at the program, project and team levels. The incumbent will also oversee the adherence to deployment windows and release processes by the software delivery teams. This role demonstrates a strong liaison function within IT and the business to ensure appropriate communication channels are established and maintained? This manager will focus on continuous improvement of applications and project deployment and will oversee and manage business access to the corporate ERP and related applications including CRM and Business Intelligence ensuring confidentiality, integrity and availability of data.à Essential Duties and Responsibilities: Build the IT Release Calendar and work closely with other roles within IT / Development, Infrastructure and the organization and create a common centralized view of all releases. Establish the process for change management and ensure compliance, evaluate changes, chair the Change Management Committee meetings, convene urgent meetings as required. Liaise with all necessary parties to coordinate change building, testing and implementation, manage emergency changes to minimize further incidents, in a controlled and secure manner. Implement a tracking and recording process to document and communicate changes. Updates documentation as appropriate. Collaborate with business and IT stakeholders to ensure smooth and reliable delivery of software and systems to fulfill business objectives, support business processes and ensure business continuity. Conduct research on leading release management practices and tools and technologies landscape to justify recommendations and to support optimization efforts. As a subject matter expert in Release and Deployment, support leaders and peers in contributing to the overall Team objectives for Availability, Resiliency and Redundancy and execution of operational excellence. Accountable to standardize incident and change policies and protocols across the organization while remaining nimble and agile. Maintain the release schedule for all core services and ensure alignment across all application needs, Lead and co-ordinate the go-live activities including the execution of the deployment plans and checklists. Accountable for the validation and granting of user access to the corporate ERP and related applications including CRM and Business Intelligence in support of business processes and needs. Ensure the confidentiality integrity and availability of the data residing on enterprise servers and systems. Accountable to deliver continuous process improvements and innovation on meeting KPI's, including overall system availability of data. Accountable to support and maintain a playbook for essential elements of disaster recovery with the DR project team à Requirements: Degree in Computer Science or Business is preferred or relevant college courses and experience. Minimum of 7 years technical hands-on experience on deployment leadership, project management and software release management. Minimum of 7 years progressive IT leadership experience with demonstrated success delivering in a transformation/high performance environment. Manufacturing, Finance and Retail industry experience is highly desirable, but other relevant backgrounds will be considered. Demonstrated success in delivering release management including operational readiness, cutover planning, deployment planning and execution. Excellent communications skills, both verbal and written to support technology projects and initiatives and in communicating the value proposition of operational readiness and deployment management. Demonstrated success in partnering with the business, IT teams and external resources to deliver software release management and deployment. Demonstrated experience in project management and the phases of the project lifecycle. Solid understanding of change management tools as well as deployment and implementation methodologies. Demonstrated experience in managing business access to corporate applications ensuring confidentiality, integrity and availability of data. Excellent analytical, problem-solving, prioritization, and organizational skills. Bilingual (English and French) is an asset. à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Mar 29, 2018
The Royal Canadian Mint (RCM) is seeking an experienced procurement professional who is looking for a new challenge in an environment transforming to meet the needs of its business and customers? If you possess great relationship building and communication skills and want to work with a dynamic and growing team of dedicated professionals, then come join the Strategic Procurement team at the RCM. à Located downtown in the National Capital, the RCM is offering an exciting opportunity to work for a global leader in circulation coinage, bullion products and numismatic collector coins.à Position Overview Working collaboratively with Clients and Procurement Leadership, you will provide input into the development and implementation of the category strategy using customer and market driven insights You provide guidance to Clients in the development of sourcing strategies and provide recommendations, executing complex procurement processes i.e. negotiable RFPs for high value procurements, achieving the best outcomes for the RCM You will work closely with Legal Services, Clients and other internal Stakeholders in the delivery of successful sourcing events from RFx development through to contracting You will facilitate various supplier assessments, such as financial, risk and vendor capabilities, negotiate financial instruments (payment bonds, letters of credit, etc.) with vendors, ensure the organization's risk is managed/mitigated through the contracting process with various terms and conditions facilitating with the Client and internal Stakeholders (Finance, Legal and Risk) Working within policy and trade agreement guidelines, you ensure the efficiency and transparency of the procurement process is maintained while attaining the best value for the organization For your assigned categories you will resolve supplier performance issues to ensure Client satisfaction You possess the drive to continuously learn and want to improve the procurement process, executing CI initiatives within the team and the broader organization Skills and Abilities You are a team player who supports the team and is willing to roll up your sleeves and go the extra mile when called upon You have excellent collaborative and relationship building skills with the ability to communicate Strategic Procurement's value to the organization A proven self-starter, you have strong project management skills with the ability to work independently to prioritize sequencing of multiple projects concurrently You have demonstrated success in developing vendor negotiation strategies, executing tactics to achieve positive outcomes Strong analytical and research capabilities in areas supporting assigned procurement categories Demonstrated success helping Stakeholders develop statements of work, scoping documents in support of their business requirements You can leverage your category management skills and knowledge to maximize value to deliver value to the organization Education and Experience University degree in business administration, commerce, finance, economics or engineering and / or Certification in Supply Chain Management Professional (CSCMP), or other recognized (public) procurement certificate and/or designation Public procurement or category management/supply chain knowledge essential 5 to 7 years of experience leading large dollar procurements over $1 million with responsibility for the entire RFx process from planning through to contracting Experience in contract law essential Knowledge of application of trade agreements to Government Procurement strongly desired RFx experience in corporate services â à sales, marketing, communications, legal, HR preferred but not mandatory Experience in Project Management RFx experience in associated categories preferred but not mandatory à Language Requirements: English essential. Bilingualism is an asset. If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Mar 22, 2018
Full time
SUMMARY OF DUTIES: Students in Numismatic Sales will assist in the processing of customer orders and in providing operational support to the Sales Support team? Students will provide effective customer service by responding to inquiries and investigating issues and provide customers with appropriate sales collateral. ESSENTIAL REQUIREMENTS Must be returning to full-time studies in September 2018 Must be at least 17 years old Bilingualism is essential Reliability status security clearance QUALIFICATIONS Education and Previous Experience: à Experience in customer service and/or a sales environment is an asset à Post secondary studies in business/finance/IT is an asset Abilities: To apply sales techniques To communicate clearly in both official languages To effectively and efficiently use DAX To work within a team Demonstrate initiative and judgment Skills: Excellent interpersonal skills Good analytical skills Experience in a customer service environment Good organizational skills Good computer skills, specifically Excel Knowledge of the Royal Canadian Mint, its products, and its markets à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Mar 10, 2018
SUMMARY OF DUTIES : Under supervision and within the policies and procedures of the RCM, the Senior Coordinator, NPI is responsible for overseeing the execution of new Royal Canadian Mint products developed through the New Product Introduction (NPI) process. ESSENTIAL REQUIREMENTS: Language Requirements: Bilingual (English and French) is an asset. QUALIFICATIONS: Education and Experience: Undergraduate degree in business, engineering, or equivalent experience. Minimum 5 years of experience in a production, or product/service delivery environment. Minimum 5 years of Project Management experience or equivalent. Preference given to Certified Project Management Professionals (PMP). Experience in managing and working with cross-functional teams Abilities and Skills: Strong ability to assess the needs of NPI and other stakeholders and to develop creative solutions in the form of reports, tools, KPI's, and dashboards using excel (including PowerQuery, PowerPivot, VBA macros), SharePoint, PowerPoint, and PowerBI among other tools? Ability to locate, query from cubes or other sources, and analyze production/project data as well as ensuring accuracy of said data to drive decisions around risk, timelines, quality, and product mix.à Competency in PLM system administration, developing/maintaining workflows, managing user access. Responsible for the introduction, analysis, monitoring, and progress of new products from multiple sources (Marketing, R&D, Custom Products, Bullion, Medals, Senior Management, etc.) into the Product Development and Product Execution phases of the NPI process. Ability to provide solutions and drive decision making by providing timely information, corrective actions, and root cause analysis to stakeholders. Ability to link high-level goals with production capabilities, cascade to team, support execution, track and review results. Effective time management, process documentation and organizational skills. Takes initiative to achieve results consistently. Possess superior communication skills (both verbal and written), with experience in presenting to Senior Management and diverse groups of stakeholders. Forward thinking and collaborative with excellent negotiation skills. Demonstrated work ethic, integrity and professional conduct. Persistent attention to detail, while maintaining an overall view of the situation Knowledge Experience with and/or knowledge of project management best practices, tools, and templates. Proficiency with the use of Microsoft Office Products, especially Microsoft Excel, Sharepoint, PowerBI, and PLM/ERP/MRP systems. High proficiency in creating spreadsheets, reports, dashboards, and manipulating data in Microsoft Excel, Sharepoint, and PowerBI among others.à à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Mar 10, 2018
Reporting to the Senior Manager of Information Security, the Junior Analyst is responsible for a broad range of tasks, including the day-to-day operation of information security systems. The individual in this position interacts closely with personnel within the IT department — including the application development, operations and network, and client services — and with business departments. Essential Duties and Responsibilities: Operate security systems, including, intrusion detection systems, web access and messaging gateway filters, endpoint protection software, network access control systems, PKI, etc. Triage and respond to trouble tickets. Monitor logs and network traffic for unusual or suspicious activity. Interpret activity and make recommendations for resolution. Identify potential internal and external threats. Participate in security incident response efforts by, amongst other things, having an in-depth knowledge of common security exploits, vulnerabilities and countermeasures. Serve as technical resource within Information Security projects. Keep current with emerging security alerts and issues. Develop and maintain security documentation. Requirements: College or University degree in Information Security or a related area? Relevant information security certifications are highly desirable. Minimum of 2 years of experience in Information Technology. Minimum of 1 year of experience in administering Information Security controls. Experience SIEM technologies and other security technologies. Ability to balance security requirements with enabling the business. Strong customer/client focus with the ability to manage expectations appropriately; provide a superior customer/client experience; and build long-term relationships. High level of analytical and problem-solving skills. Strong interpersonal and oral and written communication skills. Ability to conduct research into security issues and new products as required. A team player. A secret clearance will be required. English is essential. Bilingualism is an asset. à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Mar 03, 2018
SUMMARY OF DUTIES : Under supervision and within the policies and procedures of the RCM, the Senior Coordinator, NPI is responsible for overseeing the execution of new Royal Canadian Mint products developed through the New Product Introduction (NPI) process. ESSENTIAL REQUIREMENTS: Language Requirements: Bilingual (English and French) is an asset. QUALIFICATIONS: Education and Experience: Undergraduate degree in business, engineering, or equivalent experience. Minimum 5 years of experience in a production, or product/service delivery environment. Minimum 5 years of Project Management experience or equivalent. Preference given to Certified Project Management Professionals (PMP). Experience in managing and working with cross-functional teams Abilities and Skills: Strong ability to assess the needs of NPI and other stakeholders and to develop creative solutions in the form of reports, tools, KPI's, and dashboards using excel (including PowerQuery, PowerPivot, VBA macros), SharePoint, PowerPoint, and PowerBI among other tools? Ability to locate, query from cubes or other sources, and analyze production/project data as well as ensuring accuracy of said data to drive decisions around risk, timelines, quality, and product mix.à Competency in PLM system administration, developing/maintaining workflows, managing user access. Responsible for the introduction, analysis, monitoring, and progress of new products from multiple sources (Marketing, R&D, Custom Products, Bullion, Medals, Senior Management, etc.) into the Product Development and Product Execution phases of the NPI process. Ability to provide solutions and drive decision making by providing timely information, corrective actions, and root cause analysis to stakeholders. Ability to link high-level goals with production capabilities, cascade to team, support execution, track and review results. Effective time management, process documentation and organizational skills. Takes initiative to achieve results consistently. Possess superior communication skills (both verbal and written), with experience in presenting to Senior Management and diverse groups of stakeholders. Forward thinking and collaborative with excellent negotiation skills. Demonstrated work ethic, integrity and professional conduct. Persistent attention to detail, while maintaining an overall view of the situation Knowledge Experience with and/or knowledge of project management best practices, tools, and templates. Proficiency with the use of Microsoft Office Products, especially Microsoft Excel, Sharepoint, PowerBI, and PLM/ERP/MRP systems. High proficiency in creating spreadsheets, reports, dashboards, and manipulating data in Microsoft Excel, Sharepoint, and PowerBI among others.à à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Feb 28, 2018
Reporting to the Director, e-Commerce & Marketing Communications, the Senior Manager, Integrated Marketing Communications is responsible for providing leadership and oversight to Program Managers within the marketing communications team and for providing strategic direction on all aspects of marketing communication by developing strategies and plans and is also accountable for the ongoing and timely sharing of information with stakeholders at all levels. The incumbent is responsible for leading a team of approximately 4 people. Essential Duties and Responsibilities: Manage a team of Program Managers, ensuring they are motivated and delivering on business and marketing objectives. Develop marketing communications strategies and plans and provide oversight in the evaluation of marketing programs, ensuring that business and marketing objectives are met or exceeded Provide leadership in the development of multi-channel and multi-media acquisition focused marketing efforts. Elevate RCM's conversion and retention efforts to significantly reduce the rate of customer churn Manage relationship with the agency to get the best outcomes and act as the key contact for all agency related activities. Monitor agency performance within contract agreement guidelines and accountable for budget management allocated to marketing communications activities Assist in the writing of data-driven strategic business cases and/or briefing notes for senior leadership Provide insights gained from data and analytical tools (DMOP, Propensity Models, Behavioural analytics, media attribution etc.) to make informed marketing decisions. Leverage marketing communication analytics and performance dashboards to evaluate the effectiveness of marketing campaigns and facilitate better planning Liaise and collaborate with counterparts in Customer Marketing, Product, Operations and Sales in the development of annual marketing plans and activity calendars Leverage campaign analytics in the development of subsequent campaigns Contribute to product and business planning by providing expert marketing advice Provide professional and functional leadership in all aspects of marketing communications Leverage trends and developments within the marketing discipline as a means to train team members and improve the impact of marketing efforts. University degree in marketing, communication (Masters preferred) or related area Minimum of 10 years of integrated target marketing communication experience Minimum of 7 years of progressive management experience Experience in both client and agency side is considered an asset Experience in managing multiple projects with various budget scales Ability to handle pressure and tight deadlines Sense of urgency, solution and results driven, curious, passion for innovation, well organized Ability to persuade specifically through story telling Deep knowledge of sophisticated marketing communications techniques and tools Strong business acumen and presence, strategic thinker with passion for building and developing new marketing capabilities Strong people management skills, including the ability to manage challenging situations Extensive experience in the management of third party partners such as agencies In depth understanding of campaign analytics tools, marketing science, customer insights, segmentation and behaviour modeling Excellent understanding of marketing, advertising and communications principles including, but not limited to, targeting, messaging, creative development, media, in field activations, public relations, social media and digital Demonstrated ability to manage processes involving internal and external stakeholders, including creative and media agencies Ability to develop and maintain strong working relationships with all internal stakeholders Clear understanding of RCM's business model, marketing strategies and how they are leveraged to drive revenue across all elements of the annual marketing plan. Bilingual (English and French) an asset à If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.
Royal Canadian Mint Ottawa, ON, Canada
Feb 27, 2018
Full time
SUMMARY OF DUTIES: To provide operational support to ensure a seamless flow of the day to day work activities under supervision and within the policies and procedures established by the Royal Canadian Mint, while providing informative, friendly and entertaining tours to visitors and promoting the Royal Canadian Mint through the selling of its products. ESSENTIAL REQUIREMENTS Must be returning to full-time studies in September 2018 Must be at least 17 years old Bilingualism is essential Reliability status security clearance QUALIFICATIONS Education and Previous Experience: Minimum 2 years experience in customer service and sales. Experience in as a tour guide and/or in a retail environment. Abilities: To apply sales techniques To assists handicapped people To communicate with supervisors and colleagues To deal with visitors in an efficient manner To work under pressure and carry on repetitive tasks To write clearly and concisely in both official languages To effectively and efficiently use a computerized system To work within a team Demonstrated initiative and judgment Skills: Excellent interpersonal skills Experience in a retail environment Above average public speaking skills Good organizational skills Good computer skills Knowledge of the Royal Canadian Mint, its products, its markets Knowledge of guided tour techniques and of computers Knowledge in the operation of cash registers and cash handling Knowledge of inventory replenishing and control Knowledge of introduction techniques while greeting visitors This opening is to be filled on a continuous operation and/or shift work. Applicants must be available to work 7 days a week, shift hours, between 9:00am to 6:00pm. If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumà à © and cover letter in confidence to: Royal Canadian Mint, Human Resources, 320 Sussex Drive, Ottawa, Ontario, K1A 0G8 Fax : (613) 998-0272 e-mail : careers@mint.ca While we appreciate all applications, only those selected for interview will be contacted. The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.